Santa Clara Valley Transportation Authority
Human Resources Analyst - Employee Relations
Santa Clara Valley Transportation Authority, San Francisco, CA, United States
Salary: $116,300.00 - $151,200.00 Annually
Location : CA 95134-1927, CA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 02195
Department: Human Resources
Division: Substance Abuse
Opening Date: 12/13/2024
Closing Date: 1/3/2025 5:00 PM Pacific
Job Description
HUMAN RESOURCES ANALYST - EMPLOYEE RELATIONS
VTA's Employee Relations Department is actively seeking a Human Resources Analyst with outstanding interpersonal and communication skills to advance labor and employee relations at VTA and foster a positive, supportive, and fair work environment.
The ideal candidate will excel in:
Preferred Qualifications include:
If you're driven, people-focused, and looking to make a meaningful impact on our Agency, our employees, and the communities we serve, we're looking forward to working with you!
Definition
Under general supervision, performs professional human resources work involving a wide variety of human resources functions.
Distinguishing Characteristics
This is the journey level in the Human Resources Analyst series. This level is characterized by assignments that are complex and sensitive in nature and require a high level of competence and understanding of a functional area(s). Incumbents in this class carry out work assignments with independence. This position may be required to provide lead functional or technical direction of paraprofessional or clerical employees.
An incumbent has responsibility for independent action, planning the work, using experienced judgment, solving problems, and the results of the work. Assigned duties require the exercise of judgment or choice among possible actions, sometimes without clear precedents, yet with concern for the consequences of the action. This classification differs from the next lower level of Associate Human Resources Analyst in that incumbents receive less supervision and are expected to perform more responsible assignments with a great deal of independence. This class differs from the higher level Senior Human Resources Analyst class in that the latter has full responsibility for one or more program areas and supervises and/or trains other professional-level employees.
Essential Job Functions
Typical Tasks
Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment and within working level assigned.
Minimum Qualifications
Employment Standards
Sufficient education and increasingly responsible experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree; and two (2) years of increasingly responsible experience performing human resources management and analysis and/or training for a public or private sector organization.
Attainment of experience in a large public agency is preferred.
Knowledge of:
Supplemental Information
Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org.
Application and Selection Process
If you are interested in this opportunity, please submit a Santa Clara Valley Transportation Authority (VTA) application and responses to the supplemental questions to the Talent Acquisition Department no later than 05:00pm on Friday, January 3, 2025.
To ensure consideration, completed applications must be submitted electronically to the Talent Acquisition department through VTA's employment page at by the closing date and time posted. Late or incomplete applications will not be accepted. When the stated closing date is "continuous," apply immediately; the position may close without notice. You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Please be advised that all related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application and all Supplemental Questions must be answered. Applications with "See Resume" or "N/A" listed under any part of the application will be marked as incomplete and will be rejected even if you are qualified for the position for which you are applying.
Only electronic applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.
Exam Process
Applications will be competitively screened based on the minimum qualifications of this classification. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of a panel interview and written exam scheduled for the week of January 21, 2025 and the week of January 27, 2025. (NOTE: The examination process may be changed as deemed necessary by Human Resources).
Selection Process
Candidates that receive a passing score on the examination will be placed on an eligibility list for up to six months in accordance with VTA's Administrative Policies. Top candidates on the eligibility list may be invited to participate in a selection interview with the Employee Relations Department tentatively scheduled for the week of February 3, 2025. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a VTA-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. Please note that a conviction history will not necessarily disqualify an applicant from appointment.
If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.
All application and testing notifications will be sent via e-mail. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.
Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Americans with Disabilities Act Accommodations VTA is committed to providing reasonable accommodations to applicants and employees with disabilities or religious needs, absent undue hardship. If you wish to request an accommodation, call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.
Santa Clara Valley Transportation Authority (VTA) is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of perceived age, ancestry, color, marital status, mental or physical disability, genetic information, national origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
VTA offers a generous benefit package including: vision care, a choice of health plans, dental coverage, an employee assistance program, life insurance, and liberal holiday, vacation, and sick leave. A credit union and deferred compensation are also available to employees at their option. Detailed information on VTA's benefits may be found here:
As defined by the California Public Employees' Pension Reform Act (PEPRA):
All Classic AFSCME, SEIU, TAEA, and Non-Rep employees hired on or after 01/09/2012 pay 7.0% of salary toward the required employee contribution to PERS.
All New/PEPRA AFSCME, SEIU, TAEA, and Non-Rep employees pay 8.0% of salary toward the required employee contribution to PERS.
Social Security taxes will be deducted from each employee's bi-weekly salary.
01
Describe your experience in public sector labor and employee relations. In your response, please include the agency for which you worked, the number of years you worked in a collective bargaining environment, and a brief summary of your employee relations responsibilities.
02
Do you have experience in workplace investigations? If so, please include a brief summary of the types of workplace issues you have investigated, your years of experience, and your direct role and responsibilities during the investigative process.
03
Do you have experience developing and delivering supervisory training and coaching supervisors and managers on employee issues such as performance management, discipline, and workplace conflicts? If so, please include a brief summary of your years of experience and your direct role and responsibilities.
Required Question
Location : CA 95134-1927, CA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 02195
Department: Human Resources
Division: Substance Abuse
Opening Date: 12/13/2024
Closing Date: 1/3/2025 5:00 PM Pacific
Job Description
HUMAN RESOURCES ANALYST - EMPLOYEE RELATIONS
VTA's Employee Relations Department is actively seeking a Human Resources Analyst with outstanding interpersonal and communication skills to advance labor and employee relations at VTA and foster a positive, supportive, and fair work environment.
The ideal candidate will excel in:
- Expertly mediating and resolving conflicts with confidentiality, sensitivity, empathy, professionalism, and critical thinking.
- Developing, maintaining, and enhancing employee relationships through effective written and oral communication.
- Leading fact-finding investigations of alleged policy violations, misconduct, labor relations matters, and employee-related issues to recommend appropriate action and disciplinary measures.
- Providing leadership and assistance in supervisory training, coaching, and performance management.
Preferred Qualifications include:
- Experience in conducting workplace investigations.
- Experience working in union environments.
- Experience with grievance and conflict management.
If you're driven, people-focused, and looking to make a meaningful impact on our Agency, our employees, and the communities we serve, we're looking forward to working with you!
Definition
Under general supervision, performs professional human resources work involving a wide variety of human resources functions.
Distinguishing Characteristics
This is the journey level in the Human Resources Analyst series. This level is characterized by assignments that are complex and sensitive in nature and require a high level of competence and understanding of a functional area(s). Incumbents in this class carry out work assignments with independence. This position may be required to provide lead functional or technical direction of paraprofessional or clerical employees.
An incumbent has responsibility for independent action, planning the work, using experienced judgment, solving problems, and the results of the work. Assigned duties require the exercise of judgment or choice among possible actions, sometimes without clear precedents, yet with concern for the consequences of the action. This classification differs from the next lower level of Associate Human Resources Analyst in that incumbents receive less supervision and are expected to perform more responsible assignments with a great deal of independence. This class differs from the higher level Senior Human Resources Analyst class in that the latter has full responsibility for one or more program areas and supervises and/or trains other professional-level employees.
Essential Job Functions
Typical Tasks
Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment and within working level assigned.
- Administers various human resources programs;
- Reviews and analyzes existing or proposed policies, procedures systems, management and personnel activities, advises on their impact and makes recommendations for change;
- Provides consultation and analyses/recommendations concerning human resources functions and issues;
- Analyzes, investigates and responds to issues in assigned functional area;
- Researches, resolves, facilitates resolution of and/or makes recommendations concerning human resources issues;
- Conducts analytical studies;
- Prepares and presents written and oral reports and statistical analyses, as well as letters, memorandum, training materials, and other written documents;
- Plans, develops, organizes, implements, and evaluates a variety of difficult and complex management and employee training programs and organizational development applications;
- Conducts needs assessments regarding employee, management, and organizational training needs;
- Previews and evaluates vendor instructional materials; negotiates project contract and pricing with vendor;
- Conducts analysis of employee work force in compliance with FTA affirmative action guidelines;
- Assists in developing goals for the disadvantaged business enterprise and employment programs;
- Assists in drafting the Affirmative Action Plan;
- Performs outreach recruitment to encourage participation by underrepresented groups in and equal employment opportunity programs;
- Conducts investigations for grievances or challenges regarding the employment accessibility and ADA programs;
- Performs research and provides technical assistance to the General Counsel's office regarding a variety of human resources issues;
- May provide training and lead direction to other staff;
- Determines the most suitable recruitment strategies and selection process designs;
- Performs recruitment activities such as preparing and distributing job announcements and composing and placing advertising;
- Represents VTA at job fairs and other public events;
- Plans and conducts salary/benefits surveys;
- Conducts job audits and analyses;
- Analyzes and evaluates positions for classification, compensation, recruiting and testing;
- Determines appropriate compensation for positions;
- Interprets and applies procedures, labor agreements, contracts and benefits policies;
- Assists employees in understanding benefits programs;
- Works with benefits carriers to ensure proper administration of benefits contracts, correct payment of premiums and resolution of any service delivery issues;
- Investigates and assists in the resolution of grievances, discrimination and other types of complaints; Performs wellness related activities;
- Attends and participates in professional group meetings; stays abreast of new trends and innovations in human resources;
- May manage multiple projects with short targeted completion dates;
- May act as a "technical analyst" for specialized computer applications;
- Performs related duties as assigned.
Minimum Qualifications
Employment Standards
Sufficient education and increasingly responsible experience to demonstrate possession of the required knowledge, skills, and abilities.
Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree; and two (2) years of increasingly responsible experience performing human resources management and analysis and/or training for a public or private sector organization.
Attainment of experience in a large public agency is preferred.
Knowledge of:
- Human resource systems, techniques, practices and functions, including recruitment, classification, testing, selection, placement, training, equal opportunity programs, employee relations, and employee and retiree benefits management;
- Standard office practices and procedures, including automated human resource and word/data processing systems;
- Principles and practices of public personnel administration, management analysis, organization, budget, and communication;
- Applicable state, federal, and local laws, rules, regulations, and court decisions;
- Principles of training and motivation;
- Job analysis, recruiting and examining strategies and plans, position classification, position control, wage and salary administration;
- Employee benefit programs, including health plan administration and cost containment measures;
- Principles, practices, techniques and methods of planning, developing and administering training and employee development programs;
- Public sector employee relations, typical provisions of collective bargaining agreements and public employee labor laws, current labor relations practices, trends and major problems in the public sector;
- Techniques for investigating, analyzing, and resolving employee grievances;
- Applicable FTA regulations and guidelines relating to employment;
- Collaborative problem solving.
- Use initiative and good judgment;
- Consistently apply concepts, laws, methods, techniques, approaches and other guidelines of professional work in the human resources management field;
- Persuade, justify and project the consequences of decisions and/or recommendations;
- Organize and prioritize work and meet deadlines;
- Communicate clearly and effectively, both orally and in writing;
- Follow written and oral directions;
- Define problem areas, evaluate, recommend, and implement creative solutions to complex issues and problems;
- Plan, coordinate, and initiate action necessary to implement recommendations in order to manage assigned project;
- Work effectively under stressful situations involving confrontation and conflict;
- Organize and analyze varied and complex data and cost out various proposals;
- Develop and implement procedures and guidelines consistent with VTA policies and interpret these policies and procedures to staff and other agencies;
- Interpret and apply federal, state and local policies, laws and regulations;
- Be sensitive to cultural, racial, economic, and ethnic diversity;
- Translate specific organizational/training needs into curriculum, and conduct employee/management training sessions;
- Establish and maintain effective working relationships with employee associations, community groups, and individuals at all levels in a large, complex organization;
- Operate a computer and perform standard word-processing, spreadsheet, database, and human resources applications;
- Provide technical support on specialized computer applications as assigned;
- Maintain accurate records, files, and databases;
- Exercise good judgment within established policies and guidelines.
Supplemental Information
Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org.
Application and Selection Process
If you are interested in this opportunity, please submit a Santa Clara Valley Transportation Authority (VTA) application and responses to the supplemental questions to the Talent Acquisition Department no later than 05:00pm on Friday, January 3, 2025.
To ensure consideration, completed applications must be submitted electronically to the Talent Acquisition department through VTA's employment page at by the closing date and time posted. Late or incomplete applications will not be accepted. When the stated closing date is "continuous," apply immediately; the position may close without notice. You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Please be advised that all related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application and all Supplemental Questions must be answered. Applications with "See Resume" or "N/A" listed under any part of the application will be marked as incomplete and will be rejected even if you are qualified for the position for which you are applying.
Only electronic applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.
Exam Process
Applications will be competitively screened based on the minimum qualifications of this classification. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of a panel interview and written exam scheduled for the week of January 21, 2025 and the week of January 27, 2025. (NOTE: The examination process may be changed as deemed necessary by Human Resources).
Selection Process
Candidates that receive a passing score on the examination will be placed on an eligibility list for up to six months in accordance with VTA's Administrative Policies. Top candidates on the eligibility list may be invited to participate in a selection interview with the Employee Relations Department tentatively scheduled for the week of February 3, 2025. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a VTA-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. Please note that a conviction history will not necessarily disqualify an applicant from appointment.
If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.
All application and testing notifications will be sent via e-mail. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.
Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Americans with Disabilities Act Accommodations VTA is committed to providing reasonable accommodations to applicants and employees with disabilities or religious needs, absent undue hardship. If you wish to request an accommodation, call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.
Santa Clara Valley Transportation Authority (VTA) is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of perceived age, ancestry, color, marital status, mental or physical disability, genetic information, national origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
VTA offers a generous benefit package including: vision care, a choice of health plans, dental coverage, an employee assistance program, life insurance, and liberal holiday, vacation, and sick leave. A credit union and deferred compensation are also available to employees at their option. Detailed information on VTA's benefits may be found here:
As defined by the California Public Employees' Pension Reform Act (PEPRA):
- Classic Members' retirement benefit formula is 2% @55.
- New Members' retirement benefit formula is 2% @62.
All Classic AFSCME, SEIU, TAEA, and Non-Rep employees hired on or after 01/09/2012 pay 7.0% of salary toward the required employee contribution to PERS.
All New/PEPRA AFSCME, SEIU, TAEA, and Non-Rep employees pay 8.0% of salary toward the required employee contribution to PERS.
Social Security taxes will be deducted from each employee's bi-weekly salary.
01
Describe your experience in public sector labor and employee relations. In your response, please include the agency for which you worked, the number of years you worked in a collective bargaining environment, and a brief summary of your employee relations responsibilities.
02
Do you have experience in workplace investigations? If so, please include a brief summary of the types of workplace issues you have investigated, your years of experience, and your direct role and responsibilities during the investigative process.
03
Do you have experience developing and delivering supervisory training and coaching supervisors and managers on employee issues such as performance management, discipline, and workplace conflicts? If so, please include a brief summary of your years of experience and your direct role and responsibilities.
Required Question