Blue Shield Of California
Talent Acquisition - Summer Internship
Blue Shield Of California, Long Beach, CA, United States
Job Description
About Our Internships
Our paid internship program is thoughtfully curated to provide students with experience and exposure to the healthcare industry. Interns will be given the opportunity to get hands-on experience with real work projects, build meaningful relationships and connections within the organization, and experience our mission and enterprise goals through our program curriculum centered on our leadership model (Personal, People, Thought, and Results Leadership). To see more about our internship program, check out this video.
Our Summer 2025 Internship is June 9th or June 16th through August 15th, 2025.
Application Process and Timeline:
The People & Engagement team oversees our organizational Development & Learning, Total Rewards, People Strategy, Employee Relations, Talent Acquisition, Talent Mobility, and Internal Communications at Blue Shield of California. The Talent Acquisition Intern will report to the Senior Manager of Talent Acquisition who supports Customer Experience, Operations, Healthcare Business Operations, and Transformation. These business units support almost half of the enterprise expanding over 6 Vice Presidents. These business units have direct support to our members daily and play an intricate role into Blue Shield of California's success. In this role, you will deliver and collaborate on all aspects of process improvement and support the overall 2025 hiring strategies.
Responsibilities
Your Work
In this role, you will:
Your Knowledge and Experience
The pay range for this role is: $25.00 to $30.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
About the Team
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!
Our Values:
At Blue Shield of California, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.
Two Ways of Working:
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
About Our Internships
Our paid internship program is thoughtfully curated to provide students with experience and exposure to the healthcare industry. Interns will be given the opportunity to get hands-on experience with real work projects, build meaningful relationships and connections within the organization, and experience our mission and enterprise goals through our program curriculum centered on our leadership model (Personal, People, Thought, and Results Leadership). To see more about our internship program, check out this video.
Our Summer 2025 Internship is June 9th or June 16th through August 15th, 2025.
Application Process and Timeline:
- Now: Actively accepting applications
- November: If you meet the requirements, you will receive an invitation to complete a Pre-Recorded Video Interview
- November - January: 2nd round interviews & offers extended
- Participate in impactful projects during a 10-week internship program
- Undertake a 10-week curriculum designed to familiarize interns with BSC, leadership development, exposure to the healthcare industry, and more
- Be invited to participate in BSC employee events and networking opportunities such as Employee Resource Groups, employee volunteer activities, and more
- Must reside in the state of California for the duration of the internship
- Hybrid requirements - Preferably live within a 50-mile radius of a BSC office and be available for in-office collaboration 2 times per month
- Must currently be enrolled in an undergraduate or graduate program at the time of the internship, with a graduation date of December 2025 or later
The People & Engagement team oversees our organizational Development & Learning, Total Rewards, People Strategy, Employee Relations, Talent Acquisition, Talent Mobility, and Internal Communications at Blue Shield of California. The Talent Acquisition Intern will report to the Senior Manager of Talent Acquisition who supports Customer Experience, Operations, Healthcare Business Operations, and Transformation. These business units support almost half of the enterprise expanding over 6 Vice Presidents. These business units have direct support to our members daily and play an intricate role into Blue Shield of California's success. In this role, you will deliver and collaborate on all aspects of process improvement and support the overall 2025 hiring strategies.
Responsibilities
Your Work
In this role, you will:
- Support Talent Acquisition's overall strategy and planning to focus on our Member Touchpoint Measure for enrollment processing, claim adjudication, and first call resolution
- Provide research and insight into trending data within the market for call centers within healthcare for hiring and training practices
- Assist with data insights on hiring trends for our customers, and building decks to update our leaders on findings
- Support redefining and improving the Customer Experience Hiring Practice and Processes for 2025
- Work in fast paced environment requiring skills to be agile
Your Knowledge and Experience
- Pursuing a bachelor's degree in Human Resources, Learning & Development, Communications, Business, or a related field from an accredited college/university
- Excellent verbal and written communication skills; excellent business writing skills
- Strong project planning, detail oriented and analytical skills required
- Experience leading and working on cross-functional, cross-disciplinary projects required
- Strong proficiency with Microsoft products and other standard office productivity applications required
The pay range for this role is: $25.00 to $30.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
About the Team
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!
Our Values:
- Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
- Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
- Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
At Blue Shield of California, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.
Two Ways of Working:
- Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:
- Member-facing and approved out-of-state roles remain remote.
- Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.
- For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
- On-Site: Work from a business unit-approved office an average of four (4) or more days a week.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.