University of Tennessee Medical Center
Advanced Practice Provider OP - Univ Cancer Spec
University of Tennessee Medical Center, Knoxville, Tennessee, United States, 37902
Position Summary:
Assumes clinical care of specific patients under the direction of physician. Follows established nursing standards, procedures and practices, and gives specific patient care direction to nursing and other staff.
Core Behaviors
Dependability, Attendance and Punctuality.
a. Unscheduled absences and tardiness must be minimal.
b. Properly uses home clock and badges for clocking (if applicable).
c. Calls 2 hours prior to the start of a shift..
d. Demonstrates respect for others time by arriving on time.
e. Is ready to being work by scheduled start time.
Safety
a. Communication/Teamwork.
b. Safe working practices.
c. Respect for others and patient privacy/dignity.
d. Environment of Care/Employee safety/Emergency management.
e. Incident Reporting.
f. Promotion of safe practices and accident prevention.
g. Hand Hygiene
Compliance and Adherence to Policies, Procedures and Regulations
a. Demonstrates his/her knowledge and willingness to comply with all policies, procedures and regulations.
Organizational Priorities & Position-Specific Responsibilities / Performance Standards
List the major duties/key responsibilities of the position with details on how to achieve that responsibility. Classify each key responsibility under one of the UTMC Organizational Priorities: Service, Efficiency/Effectiveness or Quality/Safety.
Service
Promotes Customer Satisfaction.
a. Promotes customer satisfaction through caring, friendly, professional interactions with patients and families.
b. Maintains positive interactions with physicians, nursing staff, and other members of the health care team.
Provides direct patient care / treatment within the scope of practice, according to established protocols and utilizes evidenced based clinical standards under the supervision of the sponsoring physician
a. Works effectively with physician and other health care professionals to provide patient-centered care.
b. Demonstrates caring and respectful behaviors when interacting with patients and their families.
c. Obtains a relevant and complete health and medical history and performs appropriate physician examination.
d. Performs or orders appropriate preventive and/or diagnostic tests or procedures based on patient's age and history.
e. Competently performs invasive and non-invasive procedures as appropriate to role.
f. Develop and carry out patient management plans.
g. Provide health care services and education aimed at preventing health problems and maintaining health.
Maintains Interpersonal Skills
a. Performs all duties as assigned with appropriate attitude.
b. Demonstrates a positive attitude.
c. Demonstrates a cooperative and willingness to work with others.
d. Demonstrates appropriate interaction skills with supervisor, co-workers, patients, physicians, the public and practice administrator.
e. Acknowledges own mistakes and takes corrective actions.
f. Responds appropriately to suggestions for work improvement. Accepts feedback.
g. Adjusts to changing situations, learns new and different tasks.
Communication Skills
a. Communicates effectively and efficiently with co-workers, providers, supervisors and patients.
b. Follows proper line of communication within the practice.
c. Ensures timely follow-up on all job responsibilities.
d. Is approachable on difficult subjects.
e. Helps to create a hospitable and inclusive environment consistent with UPA/UHS goals.
f. Listens to others and responds with appropriate comments and concerns.
Efficiency and Effectiveness
Maintains Clinic Operations
a. Works at a speed that maintains practice flow and provider's requirements.
b. Helps Physicians and the practice achieve productivity goals.
Collects and reviews data regarding the patient's health problems
a. Gathers essential and accurate information about his / her patients.
b. Completes an accurate assessment of the patients' immediate presenting problem.
c. Appropriately prepares patients for exam, while maintaining patient's privacy and dignity.
d. Prepares supplies and other equipment for all procedures and maintains proper sterile technique as necessary.
e. Ensures that Medical Charts are up to date and complete.
f. Completes medical records in a timely fashion.
g. Collaborates with other health professionals and assists with appropriate referrals under direction of supervising physician or in accordance to protocols.
Quality and Safety
Demonstrates competent performance of clinical skills
a. Performs all procedures in a proper manner using sterile technique.
b. Explains procedure to patient as requested.
c. Follows up on lab results in a timely manner. Calls the reference lab when results are not returned in a timely manner.
d. Utilizes critical thinking and clinical judgment in diagnostic process.
e. Documents information in the chart as requested by physician.
f. Assists physician with triaging and handling patient phone calls and questions.
g. Calls pharmacies with accurate prescription information and documents in the chart.
h. Manages general medical and surgical conditions to include understanding the indications, contraindications, side effects, interactions and adverse reaction of pharmacological agents and other relevant treatment modalities.
Maintains HIPAA guidelines for privacy
a. Respects the privacy of all patients 100% of the time.
b. Obtains consent to release protected health information.
c. Understands and abides by the HIPAA policy set forth by UPA/UHS.
d. Reports all HIPAA issues to the Office Supervisor.
Maintains Quality Control
a. Records all CLIA procedures as required by regulations.
b. Follows OSHA and safety regulations.
c. Considers self and others while working.
Maintains professional development through continuing education activities and licensure
a. Attends educational programs on job-related clinical topics.
b. Completes mandatory in-service training annually.
c. Maintains license /or certifications.
d. Demonstrates ability to perform job independently.
e. Documents educational activities as attended.
f. Demonstrates ability to perform all aspects of job.
g. Maintains attendance in compliance with UPA policies.
h. Stays current with new technologies, methods, and processes in area of responsibility.
Position Qualification:
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Tennessee Registered Nurse licensure; national certification as Nurse Practitioner.
Assumes clinical care of specific patients under the direction of physician. Follows established nursing standards, procedures and practices, and gives specific patient care direction to nursing and other staff.
Core Behaviors
Dependability, Attendance and Punctuality.
a. Unscheduled absences and tardiness must be minimal.
b. Properly uses home clock and badges for clocking (if applicable).
c. Calls 2 hours prior to the start of a shift..
d. Demonstrates respect for others time by arriving on time.
e. Is ready to being work by scheduled start time.
Safety
a. Communication/Teamwork.
b. Safe working practices.
c. Respect for others and patient privacy/dignity.
d. Environment of Care/Employee safety/Emergency management.
e. Incident Reporting.
f. Promotion of safe practices and accident prevention.
g. Hand Hygiene
Compliance and Adherence to Policies, Procedures and Regulations
a. Demonstrates his/her knowledge and willingness to comply with all policies, procedures and regulations.
Organizational Priorities & Position-Specific Responsibilities / Performance Standards
List the major duties/key responsibilities of the position with details on how to achieve that responsibility. Classify each key responsibility under one of the UTMC Organizational Priorities: Service, Efficiency/Effectiveness or Quality/Safety.
Service
Promotes Customer Satisfaction.
a. Promotes customer satisfaction through caring, friendly, professional interactions with patients and families.
b. Maintains positive interactions with physicians, nursing staff, and other members of the health care team.
Provides direct patient care / treatment within the scope of practice, according to established protocols and utilizes evidenced based clinical standards under the supervision of the sponsoring physician
a. Works effectively with physician and other health care professionals to provide patient-centered care.
b. Demonstrates caring and respectful behaviors when interacting with patients and their families.
c. Obtains a relevant and complete health and medical history and performs appropriate physician examination.
d. Performs or orders appropriate preventive and/or diagnostic tests or procedures based on patient's age and history.
e. Competently performs invasive and non-invasive procedures as appropriate to role.
f. Develop and carry out patient management plans.
g. Provide health care services and education aimed at preventing health problems and maintaining health.
Maintains Interpersonal Skills
a. Performs all duties as assigned with appropriate attitude.
b. Demonstrates a positive attitude.
c. Demonstrates a cooperative and willingness to work with others.
d. Demonstrates appropriate interaction skills with supervisor, co-workers, patients, physicians, the public and practice administrator.
e. Acknowledges own mistakes and takes corrective actions.
f. Responds appropriately to suggestions for work improvement. Accepts feedback.
g. Adjusts to changing situations, learns new and different tasks.
Communication Skills
a. Communicates effectively and efficiently with co-workers, providers, supervisors and patients.
b. Follows proper line of communication within the practice.
c. Ensures timely follow-up on all job responsibilities.
d. Is approachable on difficult subjects.
e. Helps to create a hospitable and inclusive environment consistent with UPA/UHS goals.
f. Listens to others and responds with appropriate comments and concerns.
Efficiency and Effectiveness
Maintains Clinic Operations
a. Works at a speed that maintains practice flow and provider's requirements.
b. Helps Physicians and the practice achieve productivity goals.
Collects and reviews data regarding the patient's health problems
a. Gathers essential and accurate information about his / her patients.
b. Completes an accurate assessment of the patients' immediate presenting problem.
c. Appropriately prepares patients for exam, while maintaining patient's privacy and dignity.
d. Prepares supplies and other equipment for all procedures and maintains proper sterile technique as necessary.
e. Ensures that Medical Charts are up to date and complete.
f. Completes medical records in a timely fashion.
g. Collaborates with other health professionals and assists with appropriate referrals under direction of supervising physician or in accordance to protocols.
Quality and Safety
Demonstrates competent performance of clinical skills
a. Performs all procedures in a proper manner using sterile technique.
b. Explains procedure to patient as requested.
c. Follows up on lab results in a timely manner. Calls the reference lab when results are not returned in a timely manner.
d. Utilizes critical thinking and clinical judgment in diagnostic process.
e. Documents information in the chart as requested by physician.
f. Assists physician with triaging and handling patient phone calls and questions.
g. Calls pharmacies with accurate prescription information and documents in the chart.
h. Manages general medical and surgical conditions to include understanding the indications, contraindications, side effects, interactions and adverse reaction of pharmacological agents and other relevant treatment modalities.
Maintains HIPAA guidelines for privacy
a. Respects the privacy of all patients 100% of the time.
b. Obtains consent to release protected health information.
c. Understands and abides by the HIPAA policy set forth by UPA/UHS.
d. Reports all HIPAA issues to the Office Supervisor.
Maintains Quality Control
a. Records all CLIA procedures as required by regulations.
b. Follows OSHA and safety regulations.
c. Considers self and others while working.
Maintains professional development through continuing education activities and licensure
a. Attends educational programs on job-related clinical topics.
b. Completes mandatory in-service training annually.
c. Maintains license /or certifications.
d. Demonstrates ability to perform job independently.
e. Documents educational activities as attended.
f. Demonstrates ability to perform all aspects of job.
g. Maintains attendance in compliance with UPA policies.
h. Stays current with new technologies, methods, and processes in area of responsibility.
Position Qualification:
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Tennessee Registered Nurse licensure; national certification as Nurse Practitioner.