ClifyX, INC
Sterling OMS Support Consultant
ClifyX, INC, Boston, Massachusetts, us, 02298
IBM OMS Support Project
6 to 10 yrs experience is required in Sterling OMS and Java Microservices experience is mandatory
Flexible to work
Production support for OMS INC Manangement Problem Management
7
years of experience in a technical business facing
face to face
role with a Retailer or similar preferred
Excellent oral and written communication skills are required
Ability to speak to traders confidently
In depth Functional
Industry Knowledge is required
OMS Retail
Highly flexible and adaptable to change
Strong communication and interpersonal skills
along with a solid technical background are essential
as is the ability to multitask in a fast paced environment
Good understanding of software development lifecycle
Ability to manage multiple issues in parallel and adapt to changing priorities
Experience working in Onsite Offshore models
in particular
supporting US business lines
Experience in incident management
understanding of ticket workflows
and use of escalation
Experience with ServiceNow ITIL Methodologies is mandatory
Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
Works closely with other technology teams such as Development
Vendors
Infrastructure
and other software support teams
TECHNICAL SKILLSET
Must have
IBM Sterling OMS
XML
Java
JSON
Jenkins
OMS
experience is required in Sterling OMS and Microservices experience is necessary and
In depth Functional
Industry Knowledge is required
OMS Retail
Expert
Extensive Knowledge of SQL is required to assist own teams during debugging
Oracle MS SQL
Sybase
Good to have
Scripting and automation
Python
Perl
PowerShell
Middleware
MQ Tibco
WebLogic
Java experience is mandatory but good to have
The ability to read and understand code
monitoring tools
JIRA Service Now
Responsibilities
OMS experience is required in Sterling OMS and Microservices experience is necessary
FIX Messaging Format experience
6 years of experience in a technical business facing face to face
role with a Retailer or similar preferred
Excellent oral and written communication skills are required Ability to speak to stakeholders confidently
In depth Functional
Industry Knowledge is required OMS Retail
Highly flexible and adaptable to change
Strong communication and interpersonal skills along with a solid technical background are essential as is
the ability to multitask in a fast-paced environment
Good understanding of software development lifecycle
Ability to manage multiple issues in parallel and adapt to changing priorities
Experience working in Onsite Offshore models in particular supporting US business lines
Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL
Methodologies is mandatory
Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
Works closely with other technology teams such as Development Vendors Infrastructure and other software support teams.
6 to 10 yrs experience is required in Sterling OMS and Java Microservices experience is mandatory
Flexible to work
Production support for OMS INC Manangement Problem Management
7
years of experience in a technical business facing
face to face
role with a Retailer or similar preferred
Excellent oral and written communication skills are required
Ability to speak to traders confidently
In depth Functional
Industry Knowledge is required
OMS Retail
Highly flexible and adaptable to change
Strong communication and interpersonal skills
along with a solid technical background are essential
as is the ability to multitask in a fast paced environment
Good understanding of software development lifecycle
Ability to manage multiple issues in parallel and adapt to changing priorities
Experience working in Onsite Offshore models
in particular
supporting US business lines
Experience in incident management
understanding of ticket workflows
and use of escalation
Experience with ServiceNow ITIL Methodologies is mandatory
Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
Works closely with other technology teams such as Development
Vendors
Infrastructure
and other software support teams
TECHNICAL SKILLSET
Must have
IBM Sterling OMS
XML
Java
JSON
Jenkins
OMS
experience is required in Sterling OMS and Microservices experience is necessary and
In depth Functional
Industry Knowledge is required
OMS Retail
Expert
Extensive Knowledge of SQL is required to assist own teams during debugging
Oracle MS SQL
Sybase
Good to have
Scripting and automation
Python
Perl
PowerShell
Middleware
MQ Tibco
WebLogic
Java experience is mandatory but good to have
The ability to read and understand code
monitoring tools
JIRA Service Now
Responsibilities
OMS experience is required in Sterling OMS and Microservices experience is necessary
FIX Messaging Format experience
6 years of experience in a technical business facing face to face
role with a Retailer or similar preferred
Excellent oral and written communication skills are required Ability to speak to stakeholders confidently
In depth Functional
Industry Knowledge is required OMS Retail
Highly flexible and adaptable to change
Strong communication and interpersonal skills along with a solid technical background are essential as is
the ability to multitask in a fast-paced environment
Good understanding of software development lifecycle
Ability to manage multiple issues in parallel and adapt to changing priorities
Experience working in Onsite Offshore models in particular supporting US business lines
Experience in incident management understanding of ticket workflows and use of escalation Experience with ServiceNow ITIL
Methodologies is mandatory
Problem resolution in an analytical and logical manner to troubleshoot root causes and resolve production incidents
Works closely with other technology teams such as Development Vendors Infrastructure and other software support teams.