Administrative Assistant Job at Robert Half in Westford

We are offering an opportunity for an Administrative Assistant in the accounting industry, based in Westford, Massachusetts. The role will be based on-site and offers a contract to permanent employment opportunity.

Responsibilities:

• Efficiently manage inbound and outbound calls, providing exceptional customer service
• Accurately input data and maintain customer records
• Coordinate and schedule appointments as required
• Handle email correspondence professionally and promptly
• Utilize Microsoft Excel, PowerPoint, Word, and Outlook to perform daily tasks
• Aid in the preparation of tax returns
• Ensure proper organization and filing of documents
• Scan, upload, and download forms and documents as required
• Collaborate with the administrative team to ensure smooth operations
• Adapt to the changing needs of the business, especially during peak periods.• Minimum of 2 years experience in an administrative role
• Proficiency in answering inbound calls and handling inbound/outbound calls
• Strong customer service skills
• Experience with data entry tasks
• Ability to handle email correspondence professionally
• Proficiency in Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Experience in scheduling appointments and managing calendars