Robert Half is hiring: Administrative Assistant in Charleston

We are offering a long-term contract employment opportunity for an Administrative Assistant in Charleston, South Carolina. The successful candidate will join our team in a CPA firm, where they will be the first point of contact at the front desk, managing customer interactions and administrative tasks with efficiency and precision.

Responsibilities:
• Efficiently handle inbound and outbound calls, ensuring high-quality customer service.
• Process and accurately maintain customer credit applications and records.
• Manage data entry tasks with a high level of accuracy and attention to detail.
• Handle email correspondence professionally and promptly.
• Schedule appointments accurately, ensuring no conflicts or overlaps.
• Utilize Microsoft Excel, Outlook, PowerPoint, and Word to carry out administrative tasks.
• Monitor customer accounts and take appropriate action when necessary.
• Contribute to the smooth running of the office during the busy tax season.• Proficiency in answering inbound calls and managing inbound/outbound calls effectively and professionally.
• Demonstrated experience in providing exceptional customer service.
• Strong data entry skills, ensuring accuracy and attention to detail.
• Ability to handle email correspondence swiftly and professionally.
• Expertise in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word.
• Proven ability to schedule appointments effectively, considering the availability and preferences of all parties involved.
• Prior experience in an administrative role within a CPA Firm or Business Management environment would be advantageous.
• Excellent organizational skills with the ability to multitask and prioritize work.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.