Robert Half is hiring: Administrative Assistant in Greenville

We are offering a contract for a permanent position as an Administrative Assistant in the water industry, based in Greenville, South Carolina. As an Administrative Assistant, your role will encompass a variety of tasks such as handling incoming calls, assisting with customer service, and maintaining office organization.

Responsibilities:
• Field incoming calls and direct them to the appropriate department.
• Provide top-notch customer service, addressing queries related to billing or new services.
• Maintain an organized front desk and manage visitor check-ins and check-outs.
• Support the customer service team in their day-to-day operations.
• Input data accurately into the system, ensuring all customer records are up-to-date.
• Handle email correspondence professionally and promptly.
• Utilize Microsoft Excel for basic data management tasks.
• Schedule appointments and manage calendars using Microsoft Outlook.
• Create and edit documents using Microsoft Word and PowerPoint.
• Learn and adapt to new software, such as Microsoft Teams, for effective communication within the team.• Proficiency in answering inbound calls with a detail oriented and courteous demeanor
• Demonstrated customer service skills with the ability to resolve queries and issues
• Proven experience in data entry with a high level of accuracy and attention to detail
• Ability to handle email correspondence effectively, responding promptly and detail orientedly
• Experience in managing both inbound and outbound calls
• Proficiency in Microsoft Excel for data management and analysis
• Familiarity with Microsoft Outlook for scheduling, emailing, and task management
• Competence in using Microsoft PowerPoint to create engaging presentations
• Experience in using Microsoft Word for document creation and editing
• Ability to schedule appointments efficiently, ensuring no conflicts and timely reminders.