Administrative Assistant Job at Robert Half in Irmo

We are welcoming a new member to our team, based in Irmo, South Carolina, United States. The role on offer is that of an Administrative Assistant, a vital position that will entail processing customer applications, maintaining customer records, and resolving customer inquiries. This position also offers a short term contract employment opportunity.

Responsibilities:

• Handling inbound and outbound calls with professionalism and courtesy.

• Providing exceptional customer service to all clients.

• Accurately entering and maintaining data in our systems.

• Corresponding via email with customers, team members, and other stakeholders.

• Collaborating effectively with the team to ensure smooth operations.

• Managing confidential information related to sales and other sensitive areas.

• Utilizing Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to complete tasks and manage appointments.

• Following up on customer inquiries and requests in a timely and efficient manner.

• Proficiency in answering inbound calls, demonstrating excellent telephone etiquette.
• Strong customer service skills, with the ability to communicate effectively with both clients and staff.
• Experience with data entry, demonstrating high levels of accuracy and attention to detail.
• Capability to manage email correspondence professionally and promptly.
• Expertise in handling both inbound and outbound calls, ensuring effective communication.
• Proficiency in using Microsoft Excel, with the ability to perform complex calculations and create reports.
• Experience in using Microsoft Outlook for managing emails, schedules, and contacts.
• Ability to create compelling presentations using Microsoft PowerPoint.
• Proficiency in using Microsoft Word for drafting documents, letters, and reports.
• Experience in scheduling appointments, managing calendars, and coordinating meetings.