Hardware Store Assistant Manager Job at Tinklenberg Lumber & Hardware in Edgerto

Benefits:

• Locally owned and operated
• Career Advancement Opportunities
• Closed Sundays
• Paid holidays off
• Employee discounts
• 401(k)
• 401(k) matching
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Profit sharing
• Competitive salary

Job Summary:
Assistant managers are expected to maintain a positive representation of Tinklenberg Lumber & Hardware by providing an outstanding customer service experience consistent with company values. The main task of assistant managers is to assist the store manager in overseeing an efficient, motivated, and productive sales team. Assistant managers should continually expand their knowledge of the retail industry and leadership. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

• Deliver exceptional customer service by assisting customers in-store and on the phone, answering questions, and suggesting products to complete their projects.
• Support teamwork and oversee clerks' daily tasks, collaborating with the Manager to set goals.
• Manage weekly and special orders, handle returns, and resolve customer complaints or inventory issues promptly.
• Assist in merchandising, setting up displays, and ensuring promotions are executed effectively.
• Oversee store operations and staff in the Managers absence.
• Notify customers about special orders, manage non-stock item requests, and ensure perishable stock is up-to-date.
• Assist in merchandising the store, including setting planograms, endcaps, power aisle displays, and other merchandising.
• Maintain and promote sales, special pricing, or other promotions happening and ensure all team members know how to implement sales.
• Provide support to staff and help with daily store tasks as needed.

Qualifications:

• 1 year of management preferred.
• Prior retail experience necessary, preferably in a hardware store related setting.
• Capacity to follow through on assignments and self-motivated to stay busy throughout the day.
• Computer skills include knowledge of Email, Microsoft Office 365 or Google Docs.
• Available to work some Saturdays.