Customer Service Agent Job at Insight Global in Alexandria

Must Haves:

• 2-5+ years of Customer Service experience and/or Sales experience  

• Basic computer skills, in order to enter shipping/tracking information

• Organized, reliable, & meet deadlines

• Strong written and verbal communication skills

Plusses:

• Bilingual (English/Spanish)

• Microsoft Excel

• Logistics experience/supply chain experience

• Experience with FedEx, UPS, USPS, etc.

Day to Day:

This is a great opportunity to work for an international Logistics any Supply Chain company. As the Customer Service & Sales Associate, you will have the potential opportunity to grow within Operations as well. You will be opening and closing the store each day, helping customers with shipment rate quotes, logging data, and much more! You will be servicing anywhere from 2-6clients per hour on average, with some over-the-phone support as well. You will also be able to reach out to other team members for any questions that need to be escalated.