Residence Inn/SpringhHill Suites Greenville Downtown is hiring: Housekeeping Sup

Position: Housekeeping Supervisor

Company: Auro Hotels

Residence Inn/SpringHill Suites by Marriott Greenville Downtown

Join our exceptional team at the Residence Inn/SpringHill Suites Greenville Downtown as a Housekeeping Supervisor! We are seeking a motivated and detail-oriented individual to oversee housekeeping operations and ensure our property maintains the highest standards of cleanliness and guest satisfaction.

Job Purpose

The purpose of the Housekeeping Supervisor is to lead and support the housekeeping team in maintaining clean, refreshed, and well-maintained guest rooms and public spaces in alignment with Marriott and Auro Hotels standards.

Essential Job Functions

• Supervise and coordinate daily tasks for Housepersons and Room Attendants, ensuring high-quality service.
• Conduct evening room inspections, prepare reports, and address any tasks left incomplete by the morning team.
• Maintain a high standard of cleanliness by following established cleaning procedures and properly using all cleaning supplies and equipment.
• Update room status with the Front Office Supervisor or in the computer system at designated intervals.
• Complete special projects assigned by the Executive Housekeeper.
• Ensure compliance with hotel emergency procedures and loss prevention guidelines.
• Develop and implement standards and procedures for the housekeeping team.
• Plan work schedules to maintain adequate service levels.
• Inspect and evaluate the physical condition of the property and guest rooms.
• Manage inventory for supplies, equipment, and linens, and ensure storage rooms are organized and clean.
• Provide supervision, support, and training to department associates.
• Investigate and recommend improvements to cleaning methods and tools.
• Nothing in this job description restricts management's right to assign or reassign duties, work hours, and/or responsibilities for this job at any time.

Qualifications

• Familiarity with FOSSE systems is strongly preferred (1-year experience).
• Exceptional customer service skills and strong attention to detail.
• Ability to work weekends and holidays as needed.
• Previous supervisory or leadership experience in housekeeping is a plus.

Benefits:

• Medical, dental, and vision insurance
• Retirement savings plan with 401K (4% match)
• Employer-provided and Voluntary Life Insurance
• Generous Paid Time Off program
• Annual Performance and Merit-based Raises
• Employee Wellness Program
• Fitness Reimbursement ($100)
• Discounts at All Auro Hotels Properties in addition to brand benefits(Hilton, Marriott etc.)
• Career Development Program to Enhance Skills and Advance Careers
• Educational Support: Rama Scholarship Program: Potential financial assistance for the college education of children of qualified associates.

Join Auro Hotels and be part of a team that values your well-being, invests in your growth, and supports your future!

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.