Sodexo Group is hiring: Retail Manager 3 in Washington

Unit Description

Sodexo is seeking a Retail Manager 3 for Howard University located in Washington, DC. Over 12,000 students attend this university for undergraduate, graduate & doctorate degrees. This position will manage day-to-day service for our high-volume quick service retail locations & food truck. Primary responsibilities are managing and inspiring our teams to top culinary performance to achieve high student satisfaction survey scores.

The successful candidate will:

• Have oversight of day-to-day operations in multiple Food Retail venues.
• Deliver high quality food service while engaging with students.
• Be a hands-on leader and team player.
• Provide excellent customer service – leading a team while maintaining a clean, safe environment.
• Lead frontline teams, mentoring them in accurate cash handling, operations, and open and closing processes.
• Train and manage department HACCP Safety Programs, Sodexo programs, and daily operation standards.

Is this opportunity right for you? We are looking for candidates who:

• Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• Have at least 2-3 years food management experience with a focus on front-of-the-house retail operations; catering/banquet management experience is a plus.
• Have a strong understanding of POS systems, cash handling management, and computer software.
• Can manage multiple priorities, demonstrate professional communication skills, and have a passion for a high level of customer service.
• Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
• Have prior experience promoting national brands in a campus environment.
• Demonstrate proven client relationship and customer service skills.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience. Basic Management Experience - 2 years. Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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