Sodexo is hiring: Retail Manager 3 in Washington

Sodexo is seeking a Retail Manager 3 for Howard University located in Washington, DC. Over 12,000 students attend this university for undergraduate, graduate & doctorate degrees. This position will manage day-to-day service for our high-volume quick service retail locations & food truck. Primary responsibilities include managing and inspiring our teams to achieve high student satisfaction survey scores.

The successful candidate will:

• have oversight of day-to-day operations in multiple Food Retail venues.
• deliver high quality food service while engaging with students;
• be a hands-on leader and team player;
• provide excellent customer service while maintaining a clean, safe environment;
• lead frontline teams, mentoring them in accurate cash handling, operations, and open and closing processes;
• train and manage department HACCP Safety Programs, Sodexo programs, and daily operation standards.

Is this opportunity right for you? We are looking for candidates who:

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
• have at least 2-3 years of food management experience with a focus on front of the house retail operations; catering/banquet management experience is a plus;
• have a strong understanding of POS systems, cash handling management, and computer software;
• can manage multiple priorities, demonstrate professional communication skills, and have a passion for high-level customer service;
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed;
• have prior experience promoting national brands in a campus environment;
• demonstrate proven client relationship and customer service skills.

What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, such as experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care, and Wellness Programs;
• 401(k) Plan with Matching Contributions;
• Paid Time Off and Company Holidays;
• Career Growth Opportunities and Tuition Reimbursement.

More extensive information is provided to new employees upon hire.

Qualifications & Requirements:

Basic Education Requirement - Associate's Degree or equivalent experience.
Basic Management Experience - 2 years.
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.