Capgemini is hiring: Client Director – Retail in New York

Job Title: Client Director - Consumer Products (Retail)

Job Description: Capgemini Client Partners are experienced in managing mid-sized to large global or regional accounts, are seen as a trusted advisor by the client, and have group responsibility towards the client. Client Partners are well versed in developing and maintaining long-term relationships with clients as well as client influencers.

Key Responsibilities:

• Own a portfolio of 1-3 strategic accounts within the retail industry, specifically within food and beverage.
• Develop profitable business from managed accounts, with overall accountability for achieving booking, revenue, and profitability objectives for the account, both within the Americas and globally.
• Understand key influencers within the client organization, quickly identify client culture and decision-making processes, and balance professional manner to suit client requirements.
• Work cross-collaboratively with solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts.
• Work across all of Capgemini’s business lines and all of the client’s functional areas to bring the full suite of Capgemini offerings to the client and continually increase value.
• Provide an escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations.
• Ensure that Capgemini is effectively positioned within the client at board and senior management levels and is well represented for potential major new projects or bids.

Skills Required:

• Proven experience serving clients in the retail sector, preferably with clients >$5b in size.
• Minimum of 10 years’ experience in selling complex IT services/customized technology services, with 5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider.
• Comprehensive understanding of targeted industry business environments, issues, and trends affecting technology spend.
• A well-documented track record of achieving annual sales quotas, managing delivery excellence, and building strong client relationships.
• Consistent ability to exceed sales targets on a YOY basis.
• History of successful sales of technology services deals across multiple offerings including specific experience in application lifecycle services, mobility, cloud, and testing solutions.
• Ability to travel extensively as required.

About Capgemini:

Capgemini is a global leader in partnering with companies to transform and run their business by harnessing the power of technology. The Group is guided every day by its purpose of fueling human energy through technology for an inclusive and sustainable future.

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