Client Director – Retail Job at Capgemini in New York

Job Title: Client Director - Consumer Products (Retail)

Job Description: Capgemini Client Partners are experienced in managing mid-sized to large global or regional accounts, are seen as a trusted advisor by the client, and have group responsibility towards the client. Client Partners are well versed in developing and maintaining long-term relationships with clients as well as client influencers.

Key Responsibilities:

• Own a portfolio of 1-3 strategic accounts within the retail industry, specifically within food and beverage.
• Develop profitable business from our managed accounts, with overall accountability for achieving booking, revenue, and profitability objectives for the account, both within the Americas and globally.
• Understand the key influencers within the client organization, quickly identify client culture and decision-making processes, and balance professional manner to suit client requirements.
• Work collaboratively with our solutions teams to develop a pipeline of new opportunities in addition to extensions and expansions of existing contracts.
• Work across all of Capgemini’s business lines and across all of the client’s functional areas, to bring the full suite of Capgemini offerings to the client and continually increase value to the client.
• Provide an escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations.
• Ensure that Capgemini is positioned effectively within the client at board and senior management level and is well represented for potential major new projects or bids.

Skills Required:

• Proven experience serving clients in the retail, preferably with clients >$5b in size.
• Minimum of 10 years’ experience in selling complex IT services/customized technology services, with 5 years or greater of recent experience selling technology consulting services for a Tier 1 or 2 global services provider.
• Comprehensive understanding of targeted industry business environments, issues, and the trends affecting technology spend.
• A well-documented track record of achieving annual sales quotas, managing delivery excellence, and building strong client relationships.
• Consistent ability to exceed sales targets on a YOY basis.
• History of successful sales of technology services deals across multiple offerings including specific experience in application lifecycle services, mobility, cloud, and testing solutions.
• Ability to travel extensively as required.

Life at Capgemini:

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well-being programs.
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan.
• Paid time off and paid holidays.
• Paid parental leave.
• Family building benefits like adoption assistance, surrogacy, and cryopreservation.
• Social well-being benefits like subsidized back-up child/elder care and tutoring.
• Mentoring, coaching, and learning programs.
• Employee Resource Groups.
• Disaster Relief.

About Capgemini:

Capgemini is a global leader in partnering with companies to transform and run their business by harnessing the power of technology. The Group is guided every day by its purpose of fueling human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

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