Front Office Assistant Job at Percepta House in Saint Louis

Position Title: Front Office Assistant
Department: Administration
Location: Saint Louis, MO
Employment Type: Full-Time

The Front Office Assistant serves as the first point of contact for visitors, clients, and staff, ensuring smooth daily operations of the front desk. This role requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. The ideal candidate will maintain professionalism while performing administrative and clerical duties.

• Reception Duties:

  • Greet visitors and clients warmly, ensuring a positive first impression.
  • Answer and route incoming calls and emails promptly and professionally.
  • Maintain a clean and organized reception area.

• Administrative Support:

  • Manage appointment schedules, calendars, and meeting room bookings.
  • Assist with data entry, filing, and document preparation as needed.
  • Handle incoming and outgoing mail and packages.

• Customer Interaction:

  • Address inquiries, provide information about the organization, and resolve basic client concerns.
  • Coordinate with internal teams to ensure smooth communication and service delivery.

• Office Management:

  • Monitor and order office supplies, ensuring inventory is adequately stocked.
  • Oversee the functionality of office equipment, reporting issues for maintenance.
  • Enforce company policies and procedures within the front office area.

• High school diploma or equivalent (required).
• Strong verbal and written communication skills.
• Proficiency in MS Office Suite (Word, Excel, Outlook) and basic familiarity with office equipment.
• Excellent organizational and multitasking abilities.
• Professional demeanor and ability to handle confidential information with discretion.