TTEC
Accounting Analyst Job at TTEC in Dearborn
TTEC - Dearborn, MI, United States, 48124
Work at TTEC
Overview
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Overview
At Percepta, we bring first-class service across each market we support . As an Accounting Analyst, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You'll Be Doing
The Accounting Analyst performs monthly journal entries and reconciliations of Client Accounts per the client standard and acts as the Dealer Walkaway Program Subject Matter Expert.
During a Typical Day, You'll
Prepare, understand, and enter monthly journal entries into PSGL (or SAP)
o Create, update, and analyze spreadsheets, Present and review spreadsheet to client manager for approval, Notify Management if data does not generate expected outcome, Ensure control log is updated, reviewed, and signed. Ensure all required journal entry back up is saved on the shared drive
Complete Monthly reconciliation of program accounts
o Pull backup to support charges made in the accounts, Research to Identify reconciling items that cause any accounts to be out of balance, Prepare reconciliation document and present to the client manager for approval, Communicate items causing any out of balance, Verify all reconciling items are correct before month end. If not correct, send notice to the applicable party, Prepare accounts in Peoplesoft (or Blackline)
Generate, distribute, and validate Variable Marketing Reports that show the amount spent in each region
Investigate ESPS processes that generate accounting rejects
o Develop a plan to correct identified issues, Notify the parties involved on how to correct the reject, Verify the correction was completed
What You Bring to the Role
Education
High School diploma required - college coursework desired
Experience
One to three years experience, preferably in the Extended Service Plan program
Accounting/bookkeeping background desired
Skills
Strong accounting and mathematical skills
Strong Microsoft Office skills in Microsoft Word and Excel
Understanding of debits and credits
Ability to problem solve
Strong organizational, time management, and ability to multi-task
Ability to effectively communicate with customers, managers, and co-workers
Experience in IMS3, CCAPS, CPARS, Acenza, CBS, and/or PeopleSoft is a plus
What You Can Expect
Starting pay of 16.90 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them every day . As a Percepta team member, you can expect:
Culture of Service - to be treated like you are the customer from day one
Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions
Respect - a team that is accountable, dependable and gives you their full attention
Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Hybrid
What You'll Be Doing
The Accounting Analyst performs monthly journal entries and reconciliations of Client Accounts per the client standard and acts as the Dealer Walkaway Program Subject Matter Expert.
During a Typical Day, You'll
Prepare, understand, and enter monthly journal entries into PSGL (or SAP)
o Create, update, and analyze spreadsheets, Present and review spreadsheet to client manager for approval, Notify Management if data does not generate expected outcome, Ensure control log is updated, reviewed, and signed. Ensure all required journal entry back up is saved on the shared drive
Complete Monthly reconciliation of program accounts
o Pull backup to support charges made in the accounts, Research to Identify reconciling items that cause any accounts to be out of balance, Prepare reconciliation document and present to the client manager for approval, Communicate items causing any out of balance, Verify all reconciling items are correct before month end. If not correct, send notice to the applicable party, Prepare accounts in Peoplesoft (or Blackline)
Generate, distribute, and validate Variable Marketing Reports that show the amount spent in each region
Investigate ESPS processes that generate accounting rejects
o Develop a plan to correct identified issues, Notify the parties involved on how to correct the reject, Verify the correction was completed
What You Bring to the Role
Education
High School diploma required - college coursework desired
Experience
One to three years experience, preferably in the Extended Service Plan program
Accounting/bookkeeping background desired
Skills
Strong accounting and mathematical skills
Strong Microsoft Office skills in Microsoft Word and Excel
Understanding of debits and credits
Ability to problem solve
Strong organizational, time management, and ability to multi-task
Ability to effectively communicate with customers, managers, and co-workers
Experience in IMS3, CCAPS, CPARS, Acenza, CBS, and/or PeopleSoft is a plus
What You Can Expect
Starting pay of 16.90 per hour
Health/Dental/Vision/Life Insurance
Flexible Spending Account (FSA) and Health Savings Account (HSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
About Percepta
Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.
Our values are the heartbeat of our organization, and we live, breathe, and play by them every day . As a Percepta team member, you can expect:
Culture of Service - to be treated like you are the customer from day one
Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions
Respect - a team that is accountable, dependable and gives you their full attention
Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization
Career Growth - lots of learning opportunities for aspiring minds
Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
Competitive Compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.
As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test. Percepta is an Equal Opportunity Employer.
Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.
#LI-Hybrid