Administrative Assistant Job at Robert Half in Manlius

We are offering a short term contract employment opportunity for an Administrative Assistant in our CPA Firm located in Manlius, New York. The Administrative Assistant will play a key role in supporting our team by managing client documents, handling inbound and outbound communication, and maintaining confidentiality at all times.

Responsibilities:
• Handle both inbound and outbound calls effectively, providing exceptional customer service
• Assist with the preparation of tax returns, including organizing and printing copies for clients
• Maintain a systematic order of tax returns in the processing bin
• Manage the duplication of documents, ensuring a stapled copy for the client binder and another for the business file
• Ensure client tax returns are properly placed in folders and positioned on partners' desks
• Greet clients professionally and answer any queries they may have
• Uphold the highest standards of confidentiality at all times
• Manage email correspondence efficiently, ensuring prompt responses to client inquiries.• Minimum of 1 year experience in an administrative role
• Proven experience in answering inbound calls in a detail oriented manner
• Excellent customer service skills with a customer-first attitude
• Proficiency in data entry with a high level of accuracy and attention to detail
• Prior experience in managing email correspondence effectively
• Ability to handle both inbound and outbound calls efficiently
• Familiarity with standard practices in a CPA firm is a plus
• Ability to multitask and prioritize in a fast-paced environment
• Strong verbal and written communication skills
• Proficient in Microsoft Office Suite