Customer Service Representative Job at TEKsystems in Camarillo

Hours: Monday through Friday 8-hour workday starting between 7am-9am

-         (3–6-month contract)

Address: (100% On-Site Position) Camarillo, California, 93012

Job Duties:

-         Customer Service representative will provide high level of customer service by inputting and ensuring correct processing of customer orders, returns, and repairs submitted via various input methods.

-         Process invoice orders and prepares/ sends paper and email invoices to customers

-         Participates in process improvement efforts to build capacity, improve service, and improve quality on an as needed basis.

-         Assists customers via phone, live chat, and e-commerce with questions regarding products, pricing, and order details and first level technical assistances.

-         Assists with coordination of Shipping, Production, accounting, and Quality Control with level 1 and 2 CSR reps when needed.

-         Coordinate and process instrument repairs on behalf of customer. Follow processes in all business systems to track repairs until process is fully complete.

Pay and Benefits

The pay range for this position is $21.00 - $22.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Camarillo,CA.

Application Deadline

This position will be accepting applications until Dec 31, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.