Cybersecurity Service Analyst

Job Description We are seeking a dedicated Cybersecurity Service Analyst to join our dynamic cybersecurity team. The successful candidate will play a crucial role in maintaining and updating the cybersecurity service catalog using Excel, SharePoint, and Confluence. Additionally, the analyst will create intake and service flowcharts, provide support to various regions, ensuring the seamless operation of our cybersecurity services and will manage and coordinate change requests to our ServiceNow Intake forms. Key responsibilities will include service catalog management, process documentation, providing regional support, and collaborating across a variety of stakeholders. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HRinsightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelor's degree in Cybersecurity, Information Technology, or a related field. 2 years of experience in a Service Analyst or Business Analyst role within a cybersecurity department or in Information Technology Proficiency in Excel, SharePoint, Confluence, Miro or Visio. Familiarity with cybersecurity concepts and practices. Experience creating process flowcharts and documentation Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and as part of a team. Attention to detail and a commitment to accuracy. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HRinsightglobal.com.