Customer Service Representative Job at LHH Recruitment Solutions in Orlando

LHH Recruitment Solutions is seeking a Patient Access Specialist for a contract-to-hire position in Orlando, FL. This is for a pharmaceutical organization with an excellent reputation.

 

Responsibilities:

• Help patients get access to the medications and therapies that they need.

• Ensure cases move through the process as required.

• Conduct benefit investigations for patients by making outbound phone call to payors to verify patient insurance benefit information.

• Navigate complex reimbursement barriers and seek resources to overcome the barriers.

• Verify patient specific benefits and document specifics including coverage, cost share and access/provider options.

 

Qualifications:

• 3 to 5 years of experience interacting with healthcare providers in regards to health insurance plan requirement.

• Pharmacy background/call center.

• Exposure to enrollment, pre-assessment & benefits' processes.

 

Employment Type: Contract-to-Hire; Able to go remote after 90 days

 

Connect with a recruitment specialist today, by submitting your resume via the Apply button.

Pay Details: $20.00 per hour

Search managed by: Sarah Harvey

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance