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LHH Recruitment Solutions

Medical Customer Service Representative Job at LHH Recruitment Solutions in Mesa

LHH Recruitment Solutions, Mesa, AZ, US, 85202


Job Description

Job Description
Medical Customer Service Representative

LHH is currently looking to fill an open position for a Customer Service Representative for a growing healthcare company in the Mesa, AZ area. This Temp-to-Hire opportunity will be in office with a standard schedule of Monday through Friday 8am - 4:30p and offer a pay rate of $17 per hour.

Responsibilities:
  • Taking both inbound and outbound calls, scheduling patients for visits
  • Processing patient requests via phone, email, and in-person
  • Processing insurance verifications and authorizations, and payments
  • Documenting communication with patients in database effectively and efficiently
  • Chart management; filing, faxing, and emailing
  • Escalating inquires as needed
  • Knowledge of HIPPA regulations

What you bring!
  • High school diploma or equivalent
  • Customer service experience; clerical of office
  • Experience in scheduling patients for initial visits
  • Proficiency with using multiple computer systems and data entry
  • Can maintain high detail in a fast-paced environment, while being successful in a repetitive environment
  • Highly professional, and ability to communicate in a professional manner
  • Ability to focus on and complete assigned tasks efficiently and accurately


Pay Details: $17.00 per hour

Search managed by: Katherine Geanetta

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance