Patient Benefit Representative

CornerStone Staffing is seeking a Patient Benefit Representative with a great team work ethic and with experience in fast paced environment. If you have this experience we have the right job for you!

Job ID:148596

Location: Cary, NC (27513)

Pay: $22

Schedule: Mon-Fri 8-hour shift between 9a-7p (Flexible for OT as business needs)

Job Description:

• Adjudicate claims and troubleshoot rejections so that the correct information is communicated to the patient

• Communicate the need for medication prior authorization (PA) to providers and serve as a resource to the provider during the PA process - submit prior authorizations as needed and follow up with insurance plans on outcome

• Manage inbound calls from patients, clients, physicians, practitioners and clinics regarding inquiries about order status, services provided, financial support options

• Entering detailed, accurate, and grammatically correct progress notes to ensure proper documentation on patient profiles.

• Contact patients to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner

Job Requirements/Previous Experience:

• 2+ years in call center environment

• 1+ years of insurance verification and prior authorization experience

• Strong critical thinking skills, Time Management

• Collaboration and open communication in team environment with conflict resolution

• Work flexibility, Attention to detail, Strong technical skills

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you.

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