Student Assistant-Special Projects Supervisor

About Us Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development. The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificate, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses. Clayton State¿s main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For. Job Summary The Special Projects Coordinator will assist the Program Manager of the Center for Academic Success (CAS) in managing the Outreach Assistant Team, supporting coverage for the centers (Edgewater & Laker Hall), and assisting with marketing efforts for the Center for Academic Success (CAS) workshops and services. In addition to overseeing outreach activities, this individual will help maintain smooth daily operations across both CAS locations may occasionally lead workshops or class visits as needed. Responsibilities Key Responsibilities: 1. Outreach Assistant Management & Center Operations (35%): Supervise the Outreach Assistant team, ensuring they effectively promote CAS services. Help manage shift coverage for Front Desk & Outreach Assistants across Edgewater Hall and Laker Hall locations to ensure the centers are adequately staffed. Support the Center Supervisor/Program Manager in maintaining a welcoming and efficient environment in both centers. 2. Marketing & Promotion (25%): Collaborate with the Program Manager to develop and execute creative marketing strategies to increase student awareness of CAS workshops and services. Create and distribute promotional materials, including flyers, emails, and social media posts, to engage and inform students. Collaborate with CAS staff, faculty, and campus organizations to maximize outreach and participation in academic support programs. 3. Student Engagement & Monitoring (25%): Monitor student engagement and enforce center policies at both the Edgewater Hall and Laker Hall locations. Address student concerns or behavioral issues promptly and professionally, escalating more serious issues to the Center Supervisor when necessary. Foster an inclusive and supportive environment that encourages student participation and academic success. 3. Workshop & Class Visit Coordination (10%): Assist the Center Supervisor in organizing and delivering CAS workshops and class visits (as needed). Step in to lead workshops, presentations, and class visits when needed, ensuring professional delivery of content. Gather feedback from attendees and faculty to improve the effectiveness of CAS events and outreach initiatives. 5. Reporting & Communication (5%): Assist in tracking student engagement and workshop participation, compiling data for reports to the Center Supervisor and CAS leadership. Collaborate with other CAS staff and campus departments to improve outreach strategies and center services. Required Qualifications Qualifications: Experience managing teams and working in a collaborative environment. Strong marketing, communication, and social media skills, with experience creating engaging promotional materials. Excellent organizational skills with the ability to manage operations across multiple locations. Preferred Skills: Pursuing Bachelor¿s degree in marketing, communications, education, or a related field, or equivalent experience. Experience working with marketing or promotion. Familiarity with student engagement platforms and data analysis tools. Leadership experience in managing a team. Work Schedule: This position may require occasional evening hours to accommodate center operations or events. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression, as stated in Board Policy 6.5, Freedom of Expression and Academic Freedom, which can be found online at https://www.usg.edu/policymanual/section6/C2653. Institutional Values Access ¿ Ensuring equitable access to all library users seeking information resources and services. Confidentiality ¿ Protection of user¿s privacy by keeping their information, access, and service activities secure. Integrity ¿ Promotion of honest, impartial, and ethical practices within all interactions and activities. Collaboration ¿ Foster alliances with library stakeholders contributing to academic success. Service ¿ Responsibility to deliver inclusive, courteous professional information assistance to support teaching and learning. Conditions of Employment Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact the Clayton State University Office of Human Resources at (678) 466-4230. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at (678) 466-5445.