COOP Careers is hiring: Senior Recruiting Operations Coordinator, NYC in New Yor

Job title: Senior Recruiting Operations Coordinator, NYC
Functional Team: Recruiting
Job type: Full-time
Location: Hybrid in New York City metro area
FLSA Classification: Non-Exempt
Desired start date: March 3rd, 2025
Direct Manager: Associate Director of Recruiting, NYC
Note: The Senior Recruiting Coordinator position is funded from January 1, 2025-April 1, 2026 in order to support increased staffing needs during COOP’s Randomized Control Trial. Employment beyond April 1, 2026 is contingent on funding and organizational need. 

 

Who We Are

COOP is building a diverse movement of upwardly mobile first-generation college grads overcoming underemployment through digital skills and peer connections. We want to reignite our nation’s promise of upward mobility for those who strive to achieve a brighter future for themselves and their families—to ensure the American Dream is a reality for all. We connect un-/underemployed first-gen college graduates to one another—within cohorts and across “generations” of cohorts. By growing their peer professional networks, members of our community achieve upward economic mobility by building the skills and connections they need for the careers they deserve.

Our intervention for underemployed graduates has produced compelling wage outcomes for thousands of first-generation and low income grads in New York, California, Illinois, and Florida. 

Within 12 months of program completion, four-in-five COOP alumni are fully employed.

Learn more about COOP Careers’ here: 

• https://coopcareers.org/mission
• https://coopcareers.org/impact

Our Workplace

COOP is an alumni-led organization where we bring our authentic selves to work every day. Over 60% of our staff members have been program participants which translates into a workplace that is mission-driven with deep connections to our community. Rooted in the core values that comprise our three pillars of Head, Heart, and Hustle, we approach our work with empathy, curiosity, and a shared sense of purpose.

Our teams span across NYC, Bay Area, Los Angeles, Chicago, and Miami. We come together virtually each month to create space for collective learning and professional development, and regionally in-person each month to build connections. We approach our shared mission of overcoming underemployment with resourcefulness and optimism while bringing fun to the challenge.

What You Will Do

The Senior Recruiting Operations Coordinator, NY will support recruiting operations and candidate pipeline management for COOP’s NY Recruiting team, ensuring efficient daily operations and a positive experience for all candidates. 

Responsibilities

Recruiting Processes for COOP Flagship Program (70%)

• Facilitate weekly Information Sessions, Group Interviews, and other recruiting events using tools such as Calendly, Zoom, and Salesforce
• Support outreach initiatives for passive talent by using Linkedin Recruiter, Handshake, and other sourcing tools 
• Respond to candidate inquiries and act as the primary contact for candidates
• Utilize email, True Dialogue SMS, and other communication tools to connect with COOP candidates to support their progression through the recruiting process 
• Attend and support campus career fairs and events across greater NYC, as needed

Recruiting Operations and Infrastructure (20%)

• Ensure recruiting data integrity by moving candidates through the appropriate stages in Salesforce, ensure data accuracy, and conduct data audits as necessary
• Maintain a clearly, organized list of candidate outreach and observe trends to determine candidates may be getting stuck in the process
• Partner with the Marketing team to craft engaging and informative collateral and campaigns to support recruiting efforts to drive COOP’s program value proposition

Special Projects (10%)

• Participate in cross-functional working groups, collaborating closely with teams across the organization to increase lead generation and ensure that enrollment goals are met 
• Provide operational support during the Randomized Control Study, including hosting office hours with candidates, responding to candidate inquiries, and supporting the Associate Director of Recruiting with ad hoc projects
   

Who We Need

Required Qualifications

• Bachelor’s degree required
• Strong knowledge of English language (spoken, written, read) sufficient to carry out the activities described in this specification
• Strong project management skills 
   

Who You Are

• Mission Driven & Equity Mindset - Belief in COOP’s mission and actively inquires about relevant diverse perspectives, including among stakeholders, and engages others in this inquiry
• Workload Management  - Excellent organizational, time management, and project management skills
• Communication - Excellent interpersonal, oral, and written communication skills; Ability to confidently and comfortably engage in public speaking, addressing both virtual and in-person audiences of 100+ with positivity and enthusiasm
• Collaboration - Ability to work well cross-functional and influence and hold others accountable that they don’t directly manage to complete tasks; roll-up-your-sleeves attitude
• Growth Mindset - Comfortable with learning new technologies and platforms; Ability to self-teach and look for the answers to presenting challenges

 What We Offer You

COOP Careers believes it is mission-critical to hire, retain, and motivate qualified, passionate, dedicated professionals and is committed to providing a fair and comprehensive compensation package, which includes:

• Base Annual Salary: $55,000 - $57,500 (commensurate with experience)
  • Note: The Senior Recruiting Operations Coordinator position is funded from January 1, 2025-April 1, 2026 in order to support increased staffing needs during COOP’s Randomized Control Trial. Employment beyond April 1, 2026 is contingent on funding and organizational need. 
• A generous and flexible vacation policy, including paid holidays and office closures for Wellness Weeks during the last week of December and first week of July 
• 100% employer-funded comprehensive medical, dental, and vision coverage for you (80% employer-funded coverage for dependents)
• Flexible spending account benefits (healthcare, dependent care, and commuter)
• 401(K) retirement plan and 4% employer match - eligibility to participate after one year of service

Hybrid Working Policy

COOP’s hybrid workplace strikes a thoughtful balance between at-home flexibility and in-person chemistry. Regular shared experience in person (structured and spontaneous) will enhance collaboration, strengthen existing relationships, and forge new ones within and across teams. Intentional, casual, and joyful moments together will infuse our culture with the sense of community that makes COOP unique and powerful and will collectively push us toward our shared purpose. 

Currently, all COOP team members are working remotely and attending a once-a-month in-person coworking and team-building day at our co-located space in lower Manhattan (Civic Hall, 124 E 14th St, New York, NY 10003) for NYC team members and in San Francisco (Swissnex, San Francisco Pier 17, The Embarcadero Suite 800, San Francisco, CA 94111) for Bay Area team members or a mutually convenient coworking location for our Los Angeles, Chicago, and Miami team members. 

Residency Policy

All employees must reside within commuting distance (approximately two hours) of a COOP Program site located in the following cities: Chicago, Los Angeles, Miami, New York, Bay Area, and within the states of CA, CT, FL, IL, IN, NJ or NY.

Diversity, Equity, and Inclusion

COOP provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply.

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