Customer Service Assistant

Join Our Team: Customer Service Assistant Are you passionate about delivering exceptional customer experiences? Style Netbox is seeking a proactive and friendly Customer Service Assistant to join our team in Santa Ana, CA. About the Role: As a Customer Service Assistant at Style Netbox, you will be the first point of contact for our clients, providing support and ensuring their needs are met efficiently. You'll represent our commitment to excellence and help foster lasting relationships with our customers. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions. Resolve customer issues, providing solutions and ensuring satisfaction. Maintain accurate records of customer interactions and transactions. Assist in managing customer accounts, including updating contact information and order details. Collaborate with internal teams to address customer concerns and enhance service delivery. Support the team in executing client-focused strategies and initiatives. Qualifications: High school diploma or equivalent; additional certifications or coursework in customer service is a plus. Prior experience in a customer service role is preferred but not required. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in Microsoft Office and familiarity with CRM systems is an advantage. Ability to multitask and remain calm under pressure. Benefits: Competitive hourly wage: $19 - $24 per hour. Monday to Friday schedule with an 8-hour workday for a healthy work-life balance. Opportunity to grow within a supportive and innovative team environment. Access to professional development resources to enhance your skills. Be part of a company that values creativity, collaboration, and customer satisfaction. If you're ready to join a dynamic team and help bring our customer service to the next level, we'd love to hear from you Apply today and start your journey with Style Netbox. Location: Santa Ana, CA