Accenture
Health PBM Operations Manager/Senior Manager
Accenture, San Francisco, California, United States, 94199
Health Consulting | Health PBM Operations Manager/Senior Manager
We work with C-suite executives, leaders, and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent, and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.
As a Health PBM Operations Leader, your primary responsibilities may include:
Client Engagement:
Build and maintain strong relationships with clients, serving as the primary point of contact for PBM consulting engagements. Conduct comprehensive assessments of clients' PBM operations to identify areas for optimization and growth.
Strategic Consulting:
Develop and implement customized, data-driven strategies to enhance PBM operations, ensuring alignment with client organizational goals. Provide expert guidance on compliance with pharmacy regulations and industry best practices.
Technology Solutions:
Evaluate, recommend, and implement advanced technology solutions to improve PBM operations, including claims processing systems, data analytics, and automation tools. Oversee technology implementation projects, ensuring seamless integration into clients' existing operations.
Performance Improvement:
Collaborate with clients to define key performance indicators (KPIs) and create targeted performance improvement plans. Monitor and evaluate the impact of implemented strategies and technology solutions, making necessary adjustments to enhance outcomes.
Team Leadership:
Lead a team of consultants and subject matter experts, providing direction, coaching, and mentorship to enhance team performance. Foster a culture of innovation, collaboration, and continuous improvement within the team.
Thought Leadership:
Stay informed about health industry trends, emerging technologies, and changes in pharmacy regulations. Share insights and best practices through thought leadership articles, webinars, and industry conferences.
Travel - as needed, up to 80% Why should I join the Accenture Health team? Innovate every day. Be at the forefront of designing and delivering PBM and other health technology solutions that push boundaries and create new opportunities for our clients. Lead with the industry’s best. Join an industry-recognized healthcare leader with more than 20,000 global healthcare professionals collaborating to drive enterprise-wide transformational projects on a global scale. Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your health, consultative, and delivery skills. Here’s what you need: Bachelor's degree in Business Administration, Healthcare Management, Pharmacy, or a related field. Minimum of 5 years of experience in PBM operations and consulting, with a focus on technology solutions. Bonus points if you have: Master's degree preferred. Demonstrated experience working in a client-facing environment to drive change. Experience working with or leading global teams. Thrive in a diverse, fast-paced environment. Exceptional problem-solving and analytical skills. Excellent communication and presentation abilities. Leadership experience, including team management and project oversight. Proficiency in technology solutions relevant to PBM operations, including claims processing systems, customer relationship management (CRM) tools, and data analytics platforms. Demonstrated experience with PBM regulations, compliance requirements, and industry best practices. What’s in it for you? You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You’ll have the chance to thrive in an environment where your ideas are valued and your voice matters. At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices. Accenture will continually invest in your learning and growth. You'll learn from and work with Accenture’s certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications. You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world’s largest companies.
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Build and maintain strong relationships with clients, serving as the primary point of contact for PBM consulting engagements. Conduct comprehensive assessments of clients' PBM operations to identify areas for optimization and growth.
Strategic Consulting:
Develop and implement customized, data-driven strategies to enhance PBM operations, ensuring alignment with client organizational goals. Provide expert guidance on compliance with pharmacy regulations and industry best practices.
Technology Solutions:
Evaluate, recommend, and implement advanced technology solutions to improve PBM operations, including claims processing systems, data analytics, and automation tools. Oversee technology implementation projects, ensuring seamless integration into clients' existing operations.
Performance Improvement:
Collaborate with clients to define key performance indicators (KPIs) and create targeted performance improvement plans. Monitor and evaluate the impact of implemented strategies and technology solutions, making necessary adjustments to enhance outcomes.
Team Leadership:
Lead a team of consultants and subject matter experts, providing direction, coaching, and mentorship to enhance team performance. Foster a culture of innovation, collaboration, and continuous improvement within the team.
Thought Leadership:
Stay informed about health industry trends, emerging technologies, and changes in pharmacy regulations. Share insights and best practices through thought leadership articles, webinars, and industry conferences.
Travel - as needed, up to 80% Why should I join the Accenture Health team? Innovate every day. Be at the forefront of designing and delivering PBM and other health technology solutions that push boundaries and create new opportunities for our clients. Lead with the industry’s best. Join an industry-recognized healthcare leader with more than 20,000 global healthcare professionals collaborating to drive enterprise-wide transformational projects on a global scale. Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your health, consultative, and delivery skills. Here’s what you need: Bachelor's degree in Business Administration, Healthcare Management, Pharmacy, or a related field. Minimum of 5 years of experience in PBM operations and consulting, with a focus on technology solutions. Bonus points if you have: Master's degree preferred. Demonstrated experience working in a client-facing environment to drive change. Experience working with or leading global teams. Thrive in a diverse, fast-paced environment. Exceptional problem-solving and analytical skills. Excellent communication and presentation abilities. Leadership experience, including team management and project oversight. Proficiency in technology solutions relevant to PBM operations, including claims processing systems, customer relationship management (CRM) tools, and data analytics platforms. Demonstrated experience with PBM regulations, compliance requirements, and industry best practices. What’s in it for you? You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You’ll have the chance to thrive in an environment where your ideas are valued and your voice matters. At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices. Accenture will continually invest in your learning and growth. You'll learn from and work with Accenture’s certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications. You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world’s largest companies.
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