General Manager

Tom’s Watch Bar defines the ultimate sports watching entertainment experience. Promising “All the Sports, All the Time”, Tom’s Watch Bar’s highly curated sports programming covers all sports, from collegiate to professional to international, big events and prize fights, even emerging obscure, and outrageous sports. Tom’s Watch Bar’s central oversized “stadium” screen, surrounded by hundreds of screens provides 360-degree viewing, making every seat at Tom’s the best seat in the house. Tom’s Watch Bar is a fast-growing and exciting new restaurant and bar concept. JOB DESCRIPTION: Assist Operating Partner in all areas of the restaurant and support final decisions on matters of importance. Recognize the power of being present and engaged with guests and staff at all times. Focus on people and making connections, while strengthening relationships that already exist. Ensure positive guest service in all areas. Promptly investigate and resolve complaints concerning service and food quality taking all appropriate actions to turn dissatisfied guests into regulars. Create lasting relationships with guests to ensure contagious loyalism. Maintain an accurate plan of restaurant staffing needs. Assist with interviewing and hiring candidates. Assist GM with employee supervision, discipline, training, development, and termination. Develop employees by providing ongoing feedback, establishing performance expectations, and assisting with performance reviews. Help and inspire each employee to reach their greatest potential. Demonstrate integrity in all areas, both personal and professional. Instill trust and dependability among the staff always working with a team mindset and from a place of respect. Manage shifts including daily decision making, scheduling, product quality, and cleanliness. Share in the restaurant's vision and responsibility of being eco-conscious through sustainability and leadership in the community and industry. Ensure that all financial and personnel/payroll administrative duties are completed accurately, on time, and per the company policies and procedures. Ensure proper safety procedures are in place to provide a safe working and guest environment and to reduce the risk of injury and accidents. Report employee or guest accidents promptly. Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, health department regulations, and all federal/state/local laws. Always follow and enforce company policies and procedures. Ensure consistent, high-quality service, and food preparation. Adhere to company standards to increase sales and minimize costs. PHYSICAL DEMANDS: Repeated bending, pushing, pulling, and lifting up to 35 lbs required. Repeated lifting, pushing, pulling, and carrying up to 50 lbs cases of liquor, glasses, trash cans, mopping and sweeping. Ability to stand and walk for long periods of time including maneuvering up and down stairs. Ability to manage a diverse work environment. ADDITIONAL INFORMATION: Medical, Dental, Vision and Life Insurance. Deferred Retirement Plan with Company Match. Paid Time Off. EXPERIENCE: Restaurant management: 3 years (Preferred).

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