Inside Sales Account Manager

Inside Sales Account Manager The Inside Sales Account Manager will be responsible for leading a team of inside sales representatives, driving sales growth, and building strong customer relationships. The ideal candidate has a proven track record in technology sales, excellent negotiation skills, and a passion for delivering exceptional customer service. Core Responsibilities: * Staying apprised of all supply chain operations * Organizing and managing inventory, storage, and transportation * Reviewing, preparing, and routing purchase orders and contractual commitments * Working with and negotiating with agents, suppliers, carriers, service providers, and customers * Coordinating communication and activity with Overseas Agents, Shipping, and other departments to optimize performance in scheduling and delivery * Communicating, planning, and executing activities of orders to ensure timely and proper handling of customers PO s. * Monitoring shipment costs and productivity processes * Reviewing purchase orders and shipping documents to ensure accuracy * Work with operational staffs to ensure proper handling, tracking and delivery are on schedule * Making special shipping arrangements as necessary * Sourcing and vetting carriers to haul shipments pursuant to requirements * Negotiating with carriers to secure proper payout based on shipment requirements * Working with team members and employees to make sure all requirements are understood prior to shipments being arranged * Making decisions based on the best course of action and circumstances on a shipment-by-shipment basis maintaining service standards, profitability, and fairness to customers and vendors * Maintaining a constant sense of urgency in moving freight without sacrificing accuracy for speed * Maintaining accurate records * Corresponding with customers and reporting client requests * Managing distribution and shipment budgets to upper management * Developing processes that make the supply chain more efficient and organized Organizational Skills: * Collaboration * Being a team player * Multitasking * Ability to prioritize * Good retention * Time management * Communication * Problem-solving * Strong work ethic with a sense of urgency * Attention to detail Technical Skills: * Working knowledge and competence with Microsoft Office Suite Outlook, Excel, Word, * PowerPoint * Knowledge of laws, regulations, and ISO requirements * Knowledge of SOP and KPI development * Working knowledge of logistics software (IES or CargoWise a Plus) * A strong concept of math Job Type: Full-time Range is 60k-70k