Administrative Assistant Job at Robert Half in Cincinnati

We are in the process of recruiting an Administrative Assistant to be a part of our team. This position is based in Cincinnati, Ohio and is in the industry of administration. The role offers a contract to permanent employment opportunity. The Administrative Assistant will be expected to handle various administrative tasks, including data entry, customer service, and managing office communications.

Responsibilities:

• Efficiently processing and updating expense reports

• Accurately entering team timesheets and vendor invoices

• Handling inbound calls and providing exceptional customer service as needed

• Regularly updating and maintaining customer records

• Utilizing Microsoft Excel, Microsoft Outlook, and Microsoft Word to carry out tasks

• Addressing and resolving account discrepancies

• Assisting in ensuring all administrative procedures run smoothly within the team

• Providing backup for phone coverage when required

• Adequate usage of Concur for administrative purposes

• Monitoring customer accounts and taking appropriate actions as needed

• Proficiency in Answering Inbound Calls, demonstrating excellent communication skills and a detail oriented phone manner

• Proven experience in Customer Service, showcasing an ability to resolve customer issues effectively and efficiently

• Strong Data Entry skills, with a high level of accuracy and attention to detail

• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word, demonstrating the ability to create spreadsheets, manage emails, and create documents

• Familiarity with Concur software, showcasing an ability to work in a project-based environment

• Experience in entering Vendor Invoices, demonstrating ability to manage company finances accurately

• Ability to identify and resolve Account Discrepancies, showcasing strong problem-solving skills