Robert Half
Administrative Assistant Job at Robert Half in Covina
Robert Half, Covina, CA, US, 91724
Job Description
Job Description
We are offering a contract for a permanent position as an Administrative Assistant in Covina, California. Situated within a dynamic industry, you will be tasked with providing administrative support, maintaining clear and consistent communication with clients, and ensuring the proper flow of documentation procedures.
Responsibilities:
• Act as the primary point of contact for customers, addressing their emails and phone calls effectively.
• Handle customer complaints professionally and respond to their concerns promptly.
• Ensure completed engineering documents are provided to clients for their review and approval.
• Collaborate closely with the Engineering Department and Customer Service department for necessary project modifications.
• Monitor project approvals and ensure that approved projects are appropriately stamped by the printing station.
• Submit completed engineering documents for approval and distribute digitally signed jobs.
• Maintain detailed documentation notes, process closed jobs, and manage email files in FileMaker.
• Support the office by managing supplies, updating expired stamps, ordering S sheets and paper, and overseeing printer maintenance.
• Assist Project Coordinators with needed corrections.
• Ensure regular attendance and perform any other duties as assigned.• Minimum of 2 years of experience as an Administrative Assistant or in a similar role
• Proficient in using Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Proven experience in handling both inbound and outbound calls professionally
• Exceptional customer service skills and experience
• Demonstrated ability to schedule appointments effectively and efficiently
• Excellent skills in data entry with high levels of accuracy
• Experience in managing email correspondence professionally
• Ability to handle and respond to inbound calls promptly and professionally
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks according to business needs
• Attention to detail and problem-solving skills
• Must be a team player with a positive attitude.
Responsibilities:
• Act as the primary point of contact for customers, addressing their emails and phone calls effectively.
• Handle customer complaints professionally and respond to their concerns promptly.
• Ensure completed engineering documents are provided to clients for their review and approval.
• Collaborate closely with the Engineering Department and Customer Service department for necessary project modifications.
• Monitor project approvals and ensure that approved projects are appropriately stamped by the printing station.
• Submit completed engineering documents for approval and distribute digitally signed jobs.
• Maintain detailed documentation notes, process closed jobs, and manage email files in FileMaker.
• Support the office by managing supplies, updating expired stamps, ordering S sheets and paper, and overseeing printer maintenance.
• Assist Project Coordinators with needed corrections.
• Ensure regular attendance and perform any other duties as assigned.• Minimum of 2 years of experience as an Administrative Assistant or in a similar role
• Proficient in using Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Proven experience in handling both inbound and outbound calls professionally
• Exceptional customer service skills and experience
• Demonstrated ability to schedule appointments effectively and efficiently
• Excellent skills in data entry with high levels of accuracy
• Experience in managing email correspondence professionally
• Ability to handle and respond to inbound calls promptly and professionally
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks according to business needs
• Attention to detail and problem-solving skills
• Must be a team player with a positive attitude.