Robert Half
Robert Half is hiring: Administrative Assistant in Cary
Robert Half, Cary, NC, US,
Job Description
Job Description
We are offering a contract for a position as an Administrative Assistant in the Waste, Refuse & Environmental Waste Mgt industry, based in CARY, North Carolina. As an Administrative Assistant, your role will cover a range of tasks, including customer service support, office organization, and call management.
Responsibilities:
• Manage incoming calls and route them to the right department.
• Ensure top-tier customer service, resolving issues related to billing or new services.
• Keep the front desk area organized and manage visitor check-in and check-out.
• Assist the customer service team in their daily tasks.
• Ensure accurate data entry into the system, keeping all customer records current.
• Manage email correspondences promptly and professionally.
• Use Microsoft Excel for data management tasks.
• Organize appointments and manage calendars using Microsoft Outlook.
• Generate and modify documents using Microsoft Word and PowerPoint.
• Learn and adapt to new software, like Microsoft Teams, for efficient team communication.• Proficiency in answering inbound calls, demonstrating excellent telephone etiquette and customer service skills.
• Demonstrated experience in customer service, with the ability to handle queries and complaints in a detail oriented manner.
• Proficiency in data entry, with keen attention to detail and accuracy.
• Excellent email correspondence skills, with the ability to compose detail oriented and concise emails.
• Experience with both inbound and outbound calls, showcasing strong communication and interpersonal skills.
• Proficiency in Microsoft Excel, with the ability to create spreadsheets, use formulas, and analyze data.
• Experience with Microsoft Outlook for email management, scheduling, and task organization.
• Proficiency in Microsoft PowerPoint for creating presentations and visual reports.
• Proficiency in Microsoft Word for document creation, editing, and formatting.
• Ability to schedule appointments, manage calendars, and ensure smooth operations in a busy environment.
Responsibilities:
• Manage incoming calls and route them to the right department.
• Ensure top-tier customer service, resolving issues related to billing or new services.
• Keep the front desk area organized and manage visitor check-in and check-out.
• Assist the customer service team in their daily tasks.
• Ensure accurate data entry into the system, keeping all customer records current.
• Manage email correspondences promptly and professionally.
• Use Microsoft Excel for data management tasks.
• Organize appointments and manage calendars using Microsoft Outlook.
• Generate and modify documents using Microsoft Word and PowerPoint.
• Learn and adapt to new software, like Microsoft Teams, for efficient team communication.• Proficiency in answering inbound calls, demonstrating excellent telephone etiquette and customer service skills.
• Demonstrated experience in customer service, with the ability to handle queries and complaints in a detail oriented manner.
• Proficiency in data entry, with keen attention to detail and accuracy.
• Excellent email correspondence skills, with the ability to compose detail oriented and concise emails.
• Experience with both inbound and outbound calls, showcasing strong communication and interpersonal skills.
• Proficiency in Microsoft Excel, with the ability to create spreadsheets, use formulas, and analyze data.
• Experience with Microsoft Outlook for email management, scheduling, and task organization.
• Proficiency in Microsoft PowerPoint for creating presentations and visual reports.
• Proficiency in Microsoft Word for document creation, editing, and formatting.
• Ability to schedule appointments, manage calendars, and ensure smooth operations in a busy environment.