Administrative Assistant

Description We are offering a contract for a position as an Administrative Assistant in the Waste, Refuse & Environmental Waste Mgt industry, based in CARY, North Carolina. As an Administrative Assistant, your role will cover a range of tasks, including customer service support, office organization, and call management. Responsibilities: - Manage incoming calls and route them to the right department. - Ensure top-tier customer service, resolving issues related to billing or new services. - Keep the front desk area organized and manage visitor check-in and check-out. - Assist the customer service team in their daily tasks. - Ensure accurate data entry into the system, keeping all customer records current. - Manage email correspondences promptly and professionally. - Use Microsoft Excel for data management tasks. - Organize appointments and manage calendars using Microsoft Outlook. - Generate and modify documents using Microsoft Word and PowerPoint. - Learn and adapt to new software, like Microsoft Teams, for efficient team communication. Requirements - Proficiency in answering inbound calls, demonstrating excellent telephone etiquette and customer service skills. - Demonstrated experience in customer service, with the ability to handle queries and complaints in a detail oriented manner. - Proficiency in data entry, with keen attention to detail and accuracy. - Excellent email correspondence skills, with the ability to compose detail oriented and concise emails. - Experience with both inbound and outbound calls, showcasing strong communication and interpersonal skills. - Proficiency in Microsoft Excel, with the ability to create spreadsheets, use formulas, and analyze data. - Experience with Microsoft Outlook for email management, scheduling, and task organization. - Proficiency in Microsoft PowerPoint for creating presentations and visual reports. - Proficiency in Microsoft Word for document creation, editing, and formatting. - Ability to schedule appointments, manage calendars, and ensure smooth operations in a busy environment. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .