Administrative Assistant

Description We are seeking an Administrative Assistant to join our team in Midland, Texas. The role demands a high level of organization and meticulousness, with responsibilities that include processing customer applications, maintaining customer records, and resolving customer inquiries. Responsibilities: - Processing customer applications accurately and efficiently - Maintaining and updating customer records to ensure accuracy - Resolving customer inquiries promptly and with attention to detail - Monitoring customer accounts and taking appropriate actions when necessary - Answering inbound calls in a courteous and detail-oriented manner - Delivering excellent customer service at all times - Performing data entry tasks with precision - Handling email correspondence with attention to detail and in a timely manner - Managing both inbound and outbound calls effectively - Proficient use of Microsoft Excel, Outlook, PowerPoint, and Word - Scheduling appointments as needed - Performing basic bookkeeping tasks when required. Requirements - Proficiency in answering inbound calls with professionalism and courtesy. - Strong customer service skills, with the ability to handle inquiries and complaints effectively. - Experience in data entry, ensuring accuracy and timeliness in inputting information. - Capability to manage email correspondence, responding promptly and professionally to incoming communications. - Ability to handle both inbound and outbound calls, maintaining clear and respectful communication at all times. - Proficiency in Microsoft Excel, including creating spreadsheets, using formulas, and generating reports. - Familiarity with Microsoft Outlook, with the ability to manage calendars, schedule appointments, and handle email communication. - Experience in using Microsoft PowerPoint to create presentations and reports. - Proficiency in Microsoft Word, including creating documents, editing, and formatting. - Ability to schedule appointments, ensuring efficient time management and avoiding scheduling conflicts. - Basic bookkeeping skills, including recording transactions, managing invoices, and maintaining financial records. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .