Senior Data Collections Analyst Job at Grand Circle LLC in Boston

Overview:
Grand Circle LLC seeks a highly motivated Senior Data Collections Analyst to join our team and play a critical role in tracking and analyzing customer engagement across our digital and offline platforms. This is a unique opportunity for a detail-oriented professional to contribute to an evolving web analytics strategy in a non-e-commerce setting. If you have a strong background in reporting, web data analysis, and data collection, and thrive in collaborative environments, we encourage you to apply.

Responsibilities:

• Own data collection frameworks and documentation for web, enabling accurate reporting of customer journeys and high-probability conversion actions.

• Collaborate with cross-functional teams, including brand owners, web developers, project managers, designers, and business intelligence teams, to develop and enhance analytics solutions.

• Work with tag management systems (e.g., Google Tag Manager, Adobe Launch) to ensure accurate event tracking and data layer configuration.

• Assist in web modernization initiatives, contributing to redeployment and optimization of analytics tools like Optimizely and Adobe Analytics.

• Collect data to optimize digital campaigns, site performance, and customer engagement metrics.

• Provide high level reports and visualizations using tools like Adobe Analytics console and Tableau.

Qualifications:

• 3+ years of experience in data analysis and reporting, preferably 5+ years for senior-level roles.

• Proven experience with web reporting platforms and tools; familiarity with tag management systems is a plus.

• Proficiency with data visualization tools (e.g., Power BI, Tableau) and SQL.

• Strong analytical and problem-solving skills with experience handling large datasets.

• Familiarity with web data and its application to offline analytics; prior experience with high-ticket, long buying-cycle industries (e.g., automotive, travel) is a plus.

• Excellent communication and collaboration skills; ability to present findings to technical and non-technical audiences.

• Experience working in a cross-functional environment and contributing to modernization or analytics redeployment projects is a plus.

Why Join Us?

• Be part of a collaborative team redefining web analytics in a dynamic and impactful setting.

• Opportunity to engage in end-to-end analytics processes, from data collection to reporting and strategy.

• Work with a company passionate about providing unique travel experiences for our customers worldwide.

Benefits (30 hours +):

• 401K Retirement Savings account with Company Match

• 50% Discount on GCC trips and opportunities for on-site training and travel

• Robust healthcare benefits, including Medical, Dental, Vision, and Flex Spending Accounts

• Generous Paid Time Off (PTO)

• Paid holidays throughout the year

• 100% Commuter Benefit subsidy for Public transportation

• Company-paid life insurance

• Paid short and long-term disability insurance

• Discounted auto and renters insurance