Fidelity Fulfilment is hiring: Warehouse Manager in Salt Lake City

Salary: $65,000 - $75,000

We are Fidelity Fulfilment. We are a leading provider of trailblazing tech-based warehousing and supply chain services based in Salt Lake City.

With sites in the UK, US, and Netherlands, we offer a diverse range of services including Automotive warehousing, 3PL pick & pack operations, e-commerce fulfilment, returns management, and systems development. We work with top-tier clients in various industries and provide a fully integrated end-to-end supply chain solution.

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? Fidelity Fulfilment is looking for a dedicated Warehouse Manager to join lead our team in Salt Lake City!

Main Responsibilities Include:

Operations Management

Oversee day-to-day warehouse operations including receiving, storage, order picking, packing, and shipping.

Implement and maintain efficient warehouse processes and procedures to optimise productivity and accuracy.

Leadership

Recruit, train, and supervise warehouse staff.

Develop and motivate the team to achieve performance targets and maintain high morale.

Conduct regular performance reviews and provide constructive feedback and coaching.

Inventory Control

Work in conjunction with the Inventory Manager/Team to monitor inventory levels and ensure accurate stock records.

Conduct regular stock takes and audits.

Implement and manage inventory control systems to minimise discrepancies and losses.

Operations Excellence

Identify and embed opportunities for process improvements and operational efficiencies.

Utilise and embed operational excellence practices (5S, Lean, SQDC etc) to drive and maintain a culture of Operational Excellence.

Implement best practices and innovative solutions to enhance warehouse operations.

Quality & Compliance

Ensure all orders are accurately picked, packed, and shipped to meet client specifications, and deadlines.

Lead operations in accordance with SLAs and KPIs, while identifying, implementing and embedding processes to improve performance.

Implement quality control measures and procedures to maintain high service standards.

Address and resolve any operational issues or discrepancies promptly.

Conduct regular safety audits and briefing sessions.

Ensure compliance with all legal and regulatory requirements.

Apply and embed all Fidelity standards and guidelines on health and safety within their work and broader team.

To always operate following Fidelitys Purpose, Mission, Vision, and Values.

To always work following all Fidelitys policies procedures and standards.

What does our Ideal Candidate look like?

Our ideal candidate will have the following competencies and skills:

Experience

Experience in operations management within a complex warehouse/fulfilment business

Strong understanding of warehouse operations, inventory management and logistics

Experience leading and energising a team

Skills and Competencies

Excellent team leadership skills

Strong communication and interpersonal skills, including providing constructive feedback

Strong organisational and problem-solving skills

Knowledge of health and safety regulations and best practice

Knowledge of operations excellence is preferable

Ability to work under pressure and flexibly to meet tight deadlines

Proficient in the use of using Warehouse Management Systems

Personal Attributes

Ability to get involved and lead by example

Strong personal and professional resilience

Ability to work flexibly to work to meet the needs of the business, which may include working occasional evenings and weekends.

If you see yourself in this role, apply today.