Receptionist Job at Robert Half in Tewksbury

We are seeking a dedicated Receptionist to join our team in Tewksbury, Massachusetts. As a Receptionist, you will be the first point of contact for our company. Your duties will include providing administrative support across the organization, welcoming guests and greeting individuals who visit the business, as well as coordinating front-desk activities.

Responsibilities:

• Answering multi-line phone systems and directing calls to appropriate staff members

• Greeting customers promptly and with a detail-oriented approach

• Handling administrative duties including organizing files and managing correspondence

• Coordinating appointments and meetings, ensuring efficient scheduling

• Performing data entry tasks with a high degree of accuracy

• Utilizing Microsoft Excel, Outlook, and Word to perform various tasks

• Providing outstanding customer service, addressing customer inquiries and resolving issues

• Communicating effectively through email and maintaining detail-oriented correspondence

• Utilizing strong interpersonal skills to foster a positive work environment and client relationships.

• Proficient in answering a multi-line phone system
• Demonstrable customer service skills
• Ability to perform data entry tasks with accuracy
• Skilled in email correspondence, with focus on professionalism and promptness
• Exceptional interpersonal skills, capable of interacting with diverse groups of individuals
• Proficiency in Microsoft Excel for data analysis and reporting
• Familiarity with Microsoft Outlook for email management and scheduling
• Proficient in Microsoft Word for document creation and editing
• Experience in organizing files, both physical and digital
• Ability to schedule appointments efficiently, managing office calendar effectively