Robert Half is hiring: Receptionist in Dallas
Robert Half, Dallas, TX, US, 75219
Job Description
We are seeking a Receptionist to join our team in Downtown Dallas. In this role, you'll play a crucial role in facilitating workplace services and administrative support, aiming to enhance individual well-being, personal productivity, and organizational effectiveness. You'll be a part of our 'front-of-house' team, creating a supportive and comfortable atmosphere for employees and visitors, ensuring office administration and meeting and event support are handled with excellent customer service.
Responsibilities:
• Coordinate and support the delivery of various Workplace Services, including but not limited to Concierge, Reception/Switchboard, Room Management, A/V Support, and Meeting & Event Management.
• Welcome employees, announce clients and visitors, and handle guest registration through badging software.
• Handle incoming calls and direct them to the appropriate parties.
• Maintain the workspace, submitting janitorial and maintenance work orders as necessary, and communicate with the relevant teams to address issues.
• Respond to customer requests and complaints promptly, providing accurate and thorough information.
• Assist with light duty adjustments such as adjusting monitor arms, tightening screws on chairs, and managing cables.
• Assist with meeting setup, furniture reset, and delivery of contract equipment and supplies.
• Manage and maintain databases, supporting data entry of required reports and other digital tools associated with service delivery.
• Follow security and emergency procedures for the property, responding to emergency situations calmly and efficiently.
• Support the Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management.
• Collaborate with vendor employees who provide services and goods.
• Deliver orientations, like tours of the facility, guides on how to submit a work order, where supplies are kept, amenities, and software ordering.
• Assist in the completion of the Service Business Continuity plan.
• Must possess skills in Conference Room Setup & Cleanup• Proficiency in managing Conference Rooms is required
• Experience in Reserving Conference Rooms is a must
• Responsible for maintaining office supplies
• Ability to efficiently order office supplies as per requirement
• Prior experience in Receptionist Duties is beneficial
• Experience as a Facilities Coordinator will be highly regarded