G. R. Little Agency, Inc. is hiring: Receptionist in Elizabeth City

About Us:
G.R. Little Agency, Inc. is a locally owned independent insurance agency committed to providing innovative insurance solutions for our clients. With a history spanning 130 years, we take pride in our reputation for excellence, professionalism, and superior customer service. As we continue to grow, we are seeking a dedicated receptionist and client services professional to join our team and be the welcoming face at our Elizabeth City location.


Position Overview:
As a receptionist at G.R. Little Agency, Inc., you will be the first point of contact for our clients and visitors. Your role will be crucial in creating a positive and welcoming atmosphere in our office. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively. You will be responsible for managing phone calls, greeting visitors, and providing administrative support to our team.


Key Responsibilities:

• Greet clients and visitors with a warm and friendly demeanor.
• Answer and direct incoming phone calls to the appropriate person or department.
• Provide information about our agency and services to clients and visitors.
• Manage incoming and outgoing mail and packages.
• Assist in maintaining office supplies and ordering as needed.
• Support administrative tasks such as data entry, correspondence and client outreach.
• Ensure the reception area is clean and organized at all times.
• Collaborate with the team to ensure smooth office operations.
• Assist clients by taking premium payments and routing to the appropriate insurance company.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role is preferred.
• Excellent verbal and written communication skills.
• Friendly and professional demeanor with strong customer service skills.
• Proficiency in basic computer applications (Microsoft Office Suite).
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and strong organizational skills.
• Punctuality and reliability are essential.
• Knowledge of the insurance industry is a plus but not required.

At G. R. Little Agency, we believe in a culture that:

• Provides a strong sense of purpose, which is focused on both the client and employee fulfillment and wellness
• Infuses joy into our environment
• Expects, recognizes and rewards unwavering commitment to quality work, professional growth, and integrity
• Sparks innovation, encourages creativity and inspires willingness to adopt meaningful change
• Cultivates a leadership mindset within a collaborative team model

We uphold this commitment by:

• Safeguarding a "family-first" atmosphere
• Consistently and actively working to improve our clients' experience
• Honoring each other's strengths, value and contributions
• Relentlessly expressing gratitude
• Engaging in and insisting upon open and transparent communication
• Demonstrating courage and desire to always do the right thing
• Challenging ourselves and each other to learn, grow and lead

What We Offer:

• Extremely Competitive Pay
• Full Benefits Package, including health insurance, paid time off and 401(k)
• Professional Development
• Job Stability in a growing industry and expanding agency
• Opportunity for career growth within the company

Join our team and be a part of our mission to provide insurance solutions that protect and serve our clients' needs. We look forward to welcoming you to the G.R. Little Agency family!