GUIDANCE CENTER OF LEA COUNTY is hiring: Receptionist in Hobbs

DESCRIPTION

The Receptionist will greet clients in person, on the telephone, and answer inquiries or refer questions to other staff members.

DUTIES AND RESPONSIBILITIES

• Welcome clients and check them in.
• Answer multi-line phone system and direct calls appropriately.
• Schedule walk-in clients as procedure dictates.
• Confirm counseling appointments and update as necessary.
• Monitor and update ProtoCall spreadsheet daily.
• Verify client insurance eligibility.
• Lock reception area and forward phones at the end of day.
• Collection of fees from clients; balance receipts.
• Ensure that all billing and recording functions are conducted in compliance with all ethical and legal standards.
• Working knowledge of GCLC’s computer system.
• Assist with office procedures and other duties as assigned by the Supervisor and/or Chief Executive Officer (CEO).

QUALIFICATIONS REQUIRED

Skills/Abilities

• Personality and demeanor to assist clients in a high stress environment.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Working knowledge of Microsoft Word and Excel.
• Bilingual (English/Spanish) preferred but not required.

Education and Experience

• High school graduate or equivalent required.
• Graduate of a certified medical office training course preferred.