Receptionist Job at TEC Equipment in Phoenix

About Us:

Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.

TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

Overview:

We are seeking a Receptionist with strong customer service, organizational skills, and precise attention to detail. Inventory control and basic accounting experience are desired but we are willing to train the right individual. This important role serves visitors by greeting, welcoming, and directing them appropriately. You will be responsible for notifying company personnel of visitor arrivals. You will also inform visitors by answering or referring inquiries to the appropriate department and person. This role also maintains the reception security and telecommunications systems.

Responsibilities:

• Warmly greet walk-ins and customers in person or via phone
• Maintaining employee and department directories and accurately direct visitors to appropriate department contacts
• Operate telecommunication system by following manufacturers instructions for house phone and console operation
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations
• Maintains security and telecommunications system, monitor logbook, and issue required visitor badges
• Accurately process credit card, check, and cash transactions
• Reconcile all cash on demand (COD) transactions
• Code invoices for accounts payable
• Compare received inventory to invoices and transfers
• Detect and resolve problems with incorrect orders, invoices, and shipments. Contact appropriate personnel and vendors to correct or obtain information needed.
• Maintain delivery, shipping and returned parts records

Qualifications:

• Minimum two years in clerical or administrative role
• Excellent attention to detail and data entry skills
• Excellent phone etiquette, professional demeanor, and customer service skills
• Proficient with computer programs with intermediate to advanced proficiency in MS Excel
• Ability to manage multiple priorities and display flexibility in a fast-paced work environment
• Ability to efficiently use phone system and office equipment
• Valid drivers license and ability to meet insurance requirements.

Benefits:

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipments comprehensive benefits plan the first of the month following your date of hire.

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

Statements:

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.