Office/HR Administrator Job at Realty Capital Advisors in Maitland

Title: Office/HR Administrator

Department / Division: Human Resources and Administration

Description

The Office/Human Resources Administrator will play a vital role in overseeing both office management and human resources functions. This position involves actively liaising with both leadership and team members, fostering collaborations across departments to provide valuable services that align with the core values and business objectives of Realty Capital Advisors. The responsibilities include managing office operations and providing comprehensive support in various HR activities. The position reports to the General Manager.

Essential Functions and Responsibilities

Office Management

• Manage inventory and office supplies to ensure smooth operations.
• Coordinate with external vendors and service providers for office-related requirements.
• Implement and oversee office policies and procedures to maintain an organized and efficient work environment.

Human Resources Administration

• Act as the primary point of contact for all internal and external HR-related inquiries, ensuring an exceptional customer experience.
• Generate regular reports and present them to the leadership team.
• Oversee and manage the entire pre-employment process, including screenings and employee onboarding.
• Facilitate the recruitment process by conducting phone screens, leading interviews, making employment offers, and organizing background checks.
• Provide administrative support to the HR and leadership team, including scheduling meetings and coordinating details.
• Maintain HR forms and checklists for different stages of the employment lifecycle.
• Develop and deliver effective communication to the organization regarding HR-related activities and updates.
• Review, track, and document compliance with mandatory and non-mandatory training, continuing education, and work assignments, including safety training, anti-harassment training, and professional licensure.
• Create and maintain the company event/holiday/birthday/anniversary calendar, taking the lead on all company events and gatherings.
• Manage and update the training plan for each position.
• Collaborate with department heads to identify new training requirements and updates to existing training, sourcing new training as needed.
• Collaborate with department heads to ensure each position/employee has a career plan that includes goals for the current position and career aspirations beyond their current role.

HR Compliance

• Offer policy guidance and interpretation to employees and managers.
• Conduct policy reviews, training, and contribute to the development of new or updated company policies, procedures, and practices.
• Stay updated with legal requirements related to employee management to reduce legal risk and ensure regulatory compliance.
• Participate in HR continuous education and development sessions, conferences, and webinars to stay informed of industry best practices.
• Audit job descriptions to ensure an accurate reflection of responsibilities and classifications.
• Share knowledge with HR department members and other employees about changing legal or HR landscapes.
• Maintain accurate employee files and employment records, including filing and record retention.

Support Organizational Culture

• Conduct regular meetings with department managers to improve work relationships, increase productivity, and enhance retention.
• Analyze and present data, trends, and metrics to develop solutions, programs, and policies that foster a positive work environment.
• Organize and lead employee focus groups and stay interviews to gather feedback on the organization's health.
• Participate in projects that support the company's goals and promote its core values.

Administer Benefits

• Serve as the primary liaison between benefit providers, brokers, and the company.
• Manage various aspects of open enrollment and communicate benefit information to employees.
• Ensure the accuracy of all benefit enrollment data.
• Manage HR-related claims and ensure compliance with benefit laws and regulations, including developments in COBRA.

Other Duties as Assigned

• Undertake additional responsibilities and tasks as required by the supervisor.

Education / Experience

• Bachelors Degree in Human Resources, Business Administration, or a related field.
• Minimum of 1 year of Human Resources experience.
• Preferred certification: SHRM-CP.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with effective negotiation abilities.
• Proactive and independent with a capacity for taking initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Familiarity with laws, regulations, and best practices in hiring and recruitment.
• Proficiency in applicant-tracking software and Microsoft Office Suite or related software.

Key Competencies

• Technical Proficiency
• Initiative
• Flexibility
• Multi-Tasking
• Sense of Urgency

Language Skills

• Ability to read, analyze, and interpret general business periodicals, business correspondence, and procedure manuals.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in mathematical or diagram form.

Work Environment

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The noise level in the environment is moderate.

Physical Demands

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee may be required to walk and stand for extended periods, work in varying locations, and lift up to 50 pounds consistently throughout the shift.

This job specification should not be interpreted to imply that these requirements are exclusive standards for the position. Incumbents will follow any other instructions and perform any other related duties as required by their supervisor.

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Approved: Human Resources Date

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Acknowledged: Employee Date