HCA Healthcare is hiring: Principal Automation Analyst Healthcare HR in Nashvill
HCA Healthcare, Nashville-Davidson, TN, United States
Introduction
Do you want to join an organization that invests in you as a(an) Consulting Automation Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Job Summary and Qualifications
HCA ITG Consulting Business Analysts are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Consulting Automation Analysts utilize process and technical expertise and leadership skills to direct staff and resolve issues to ensure automation programs and requirements are met. Consulting Automation Analysts ensure the execution on automation efforts with enterprise interdependencies, size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to define an initiative’s design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Consulting Automation Analysts have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. As a recognized leader, Consulting Automation Analysts will be sought after to coach and mentor colleagues.
Consulting Business Analysts also serve as automation and process consultants to other ITG and Business Units. Consulting Automation Analysts use their expansive technical and business expertise to inform decisions around process reengineering, technical feasibility, program management, standards and best practices, and support functions. Consulting Automation Analysts are the face of the Automation Center of Excellence’s programmatic expertise to the rest of HCA.
CORE COMPETENCIES
- Documentation
- Process Improvement/Redesign
- Solution Design
- Communication, Diplomacy and Advocacy
- Testing
- Implementation Knowledge
- Facilitation/Presentation
Major Responsibilities:
- Provide process and automation consulting services to ITG and Business Units
- Serve as process and program leaders in HCA’s automation community of practice
- Lead automation teams in the execution of larger programs
- Executes against enterprise-wide cross-functional automation initiatives
- Elicit and gather requirements for automation projects by working directly with internal and external customers
- Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions
- Assess and quantify potential benefits of automation for business and technical processes
- Assist with building automation strategies and frameworks based on planned and prioritized automation work
- Design, Develop, Execute and Maintain Automated Scripts to specifications
- Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance
- Write efficient, easy-to-follow documentation on automation tools, scripts, and processes
- Assist with manual testing as needed to help development team meet schedule commitments
- Promote, recommend, and implement improvements to automation frameworks and processes
- Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE
- Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts
- Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities
- Stay informed of automation industry trends and best practices
- Communicate value of automation to enterprise to both technical and business leadership
- Works with multiple areas at HCA to ensure understanding of assigned task.
- Adherence to all HCA standards and policies.
- Supports development of technical standards.
- Analyzes user specifications and requirements.
- Identifies opportunities for process improvements.
- Works to participate and learn best practices and procedures.
- Adheres to best practices for software design, retention, documentation, and deployment strategies.
- Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
- Gathers and documents business, user, functional and non-functional requirements for in scope products.
- Establishes and maintains solid business relationships.
- Actively owns and participates in lifecycle management of assigned applications and infrastructure.
- May provide afterhours/on-call support for applications.
- Has the ability resolve simple to complex production support issues.
- Performs other duties as assigned.
- Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”
Education & Experience:
- Bachelor's degree preferred
- Master's degree preferred
- 7+ years of experience in a Systems Engineering, Analyst or Developer required, or equivalent combination of education and/or experience
- Healthcare HR experience preferred
Travel Required
- Occasional Travel: The job may require travel from time- to-time, but not on a regular basis.