Director, Knowledge Management - Atlanta, GA Job at UNITED NEGRO COLLEGE FUND in

Director, Knowledge Management – Atlanta, GAJob Description

The Director of Knowledge Management Engagement will provide vision and leadership in the development, execution and management of a knowledge management function for the Institute for Capacity Building (ICB) team. Working closely with key internal and external stakeholders, the Director will be responsible for ensuring we use data effectively to drive improvement and transformation for ICB and our partnering institutions. The Director will champion internal insight and data analysis, managing a team made up of data professionals. In addition, they will liaise closely with the other leaders in ICB, who utilize the assembled knowledge and insights for the benefit of their respective functions. The Director of Knowledge Management will define and drive the strategy, processes, content, and technology relating to the collection, analysis, and use of data across the ICB team.

The Director of Knowledge Management will be deeply entrepreneurial in spirit, driven in creating innovative approaches to address the strategic priorities of the Institute for Capacity Building. Through the use of evidence-based and research-informed practices and knowledge of market demands within the higher education sector, she/he/they will develop systems and support for a new knowledge management strategy that can be leveraged to advance the HBCU community.

The Director of Knowledge Management Engagement will provide vision and leadership in developing, executing, and managing a knowledge management function for the Institute for Capacity Building (ICB) team. Working closely with key internal and external stakeholders, the Director will be responsible for ensuring we use data effectively to drive improvement and transformation for ICB and our partnering institutions. The Director will champion internal insight and data analysis, managing a team made up of data professionals. The Director of Knowledge Management will define and drive the strategy, processes, content, and technology relating to the collection, analysis, and use of data across the ICB team.

The Director of Knowledge Management will be deeply entrepreneurial in spirit, driven in creating innovative approaches to address the strategic priorities of the Institute for Capacity Building. They will develop systems to derive new knowledge management strategies that can be leveraged to advance the HBCU community.

About UNCF

The United Negro College Fund (UNCF), the nation’s largest and most effective minority education organization, has been an engine of minority educational achievement for more than 80 years. UNCF’s mission is to build a robust and nationally recognized pipeline of black students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $6 billion in private support, distributed more scholarships to help minorities attend school than any entity outside of the federal government, and enabled more than 500,000 minority and low-income students to graduate from UNCF’s member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap between African Americans and other populations by increasing postsecondary access and success for students from underrepresented groups, particularly low-income and first-generation students.

About ICB

Launched in 2006, UNCF’s Institute for Capacity Building (ICB) provides targeted capacity-building resources to help HBCUs improve their resilience. We define resilience as the institution’s ability to improve its operation today and future-proof them for tomorrow. ICB’s engagement equips UNCF member institutions, and other HBCUs and PBIs, to provide high-quality educational experiences to their students and the broader Black community. ICB’s work focuses on three areas critical to HBCU success: institutional effectiveness, academic competitiveness, and financial viability. Beyond our strategic advisory and project management support, ICB serves as an innovation hub for Black colleges, connecting institutions to funders, best practices, resources, and subject matter experts both within and outside of UNCF.

Successful candidates will join the Institute for Capacity Building team which is headquartered in Atlanta, Georgia. In addition to specific roles and responsibilities, ICB team members have proven to be successful when they:

• Are driven to serve people and institutions that are often undervalued and overlooked;
• Embrace collaboration as a critical value to ensure effective teamwork and adoption of best practices;
• Seek out opportunities to innovate and improve upon conventional practices and procedures;
• Take personal responsibility for executing key projects and developing relationships; and
• Operate with a sense of mission and purpose.

Primary Responsibilities and Duties

The Director of Knowledge Management reports to the Vice President, Strategic Partnerships & Institutional Programs. They will have the following key responsibilities:

• Build knowledge management foundation
• Serve as project sponsor for KM-specific grants and grants with KM responsibilities
• Develop, refine and finalize the KM strategy to ensure alignment with the ICB’s strategic objectives
• Ensure that KM is firmly embedded in business processes
• Identify data, information, and knowledge needs and develop processes and tools to meet them
• In collaboration with other verticals, co-develop processes and tools for data, information, and knowledge management and assist in integrating them within ICB’s working practices
• Prepare ad hoc reports of data and information to meet ICB needs
• Collect, analyze, interpret, and report data and information
• Serve as steward of data, information, and knowledge
• Educate data, information, and knowledge producers, users, and consumers
• Establish a Serve as resource and collaborator to institutions and external partners in inquiry efforts related to ICB’s mission
• Budget management responsibilities for KM vertical
• Lead and manage a team of data professionals

Qualifications

While no one person may possess all the qualities listed below, the ideal candidate will have many of the following professional and personal characteristics:

• Experience with modeling/statistical analysis and experienced with one or more of the following programming languages is SPSS/SAS/SQL/R/Python preferred;
• Experience with large-scale higher education databases including IPEDS preferred;
• Experience employing both qualitative and quantitative research methods preferred;
• An entrepreneurial leader with a creative vision for leveraging a network of institutions to achieve institutional transformation
• A strong record of encouraging and supporting innovation and excellence in leadership and governance, academic quality and student success, and community outreach and engagement
• Ability to work in a fast-paced environment managing multiple, complex tasks simultaneously with attention to details and deadlines.
• Ability to lead and work effectively in a collegial and participatory manner emphasizing teambuilding
• Demonstrated ability to execute design thinking approaches to develop a more user/ student-focused experience.
• Ability to effectively collaborate with other executives, leaders, and teams to achieve organizational goals
• Must be a self-starter, who can problem-solve and take on a wide range of tasks to deliver results; collegial and professional manner; excellent communication and interpersonal skills
• Thrives with detail and deadlines
• Commitment to education
• A commitment to and understanding of the mission of UNCF and ICB

Education and/or Experience:

• Master’s degree; Advanced degree preferred
• Minimum of five years of relevant experience in institutional research/effectiveness, curriculum design, and teaching/ pedagogy
• 2+ years data analysis experience preferred

Compensation and BenefitsBenefits include:

Medical, Dental & Vision

Vacation, Sick & Personal Leave

Life Insurance (Basic & Optional)

Flex Spending Accounts

403(b) Retirement Account

Holiday Savings Plan

Salary Range: $106,200 - $119,500 (Salary is commensurate with experience.)

UNCF is EOE M/F/D/V