SUMMARY OF POSITION:

The primary role of the Vice President of Operations is to manage and coordinate the operations teams to meet or exceed established operations goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the generation and implementation of all construction field policies and procedures
• Communicates constantly with the sales, accounting, purchasing, land development and production departments to achieve division goals
• Manage and supervise construction activities in the field either directly or through utilizing construction area managers, project managers and superintendents
• Oversee field operations, productions times, and ensure quality control so that the homes built meet the DFH quality standards and are ready for homeowner orientation and occupancy
• Ensure the Construction Department is meeting all safety standards in accordance with OSHA and state regulations
• Review performance of all subcontractors and visit job sites periodically to spot check quality and policy enforcement.
• Responsible for developing departmental budget and controlling the budget
• Review survey cards for construction and customer service to direct quality improvement efforts
• Recognize talent, recruit, retain and motivate a team across all functions required to run a successful division
• Promote construction team relationships and partnership with trade partners, ensuring communication and accountability
• Review customer satisfaction surveys, analyze and identify trends, and implement solutions to improve customer satisfaction scores
• Drive process to ensure the most cost-effective product. Provide recommendations to reduce costs and increase efficiency
• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
• Collaborates with management team in the selection of product, understand the division's markets, current consumer preferences, and identify the competition
• Ensure all employees represent Dream Finders Homes and the division professionally to the public and local government offices

Required Qualifications

• Bachelor's Degree, preferably in Construction or related field from a four-year college or university
• Must have a vehicle and a valid driver's license
• Ten years' experience in homebuilding
• Basic accounting or finance knowledge
• Experience in a leadership role involving operations, sales, and production
• Proficiency with MS Office and email

• Exceptional communication skills -- both written and verbal
• Comfortable presenting ideas and solutions to leadership and key business partners
• Strong attention to detail
• Strong organizational skills and time management skills
• Ability to establish and maintain strong relationships
• Proficient in MS Excel, PowerPoint, and Word

Preferred Qualifications

• General understanding of real estate industry
• Customer Service experience

PHYSICAL DEMANDS:

While performing the responsibilities of the job, the employee is required to talk and hear. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies.

In addition, the employee is occasionally required to stand, walk for 4 hours or up to a full 8 hour day, sit for extended periods, reach with their arms and hands, and to stoop, kneel or crouch, walk up and down stairs, walk on unleveled terrain. Reasonable accommodations can be made to enable employees with disabilities to perform the described essential functions of the job.

Note: This document describes the minimum, essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job-related instructions and to perform any job-related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Equal Opportunity Employer