Office Assistant Job at Horizon Services, Inc. in San Leandro

***Signing Bonus $1500
Sign-On Bonus for Bilingual Applicants: $1,500 (Distributed in 3 parts: $500 after 30 days, $500 after 6 months, and $500 after 12 months of employment)

JOB TITLE:  Office Assistant
LOCATION: San Leandro, CA | Cherry Hill Detox
Employment Type: Full-time

Who are we?
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. Providing exceptional services to our diverse community. We are proud to support Behavioral Health Services Department (BHSD) clients in their preferred languages, ensuring accessibility and inclusivity for all.
 We practice our values of Integrity, Respect, Compassion, and Professionalism to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

How can you make a difference in people’s lives?
We are seeking an Office Assistant who is fluent in one or more of BHSD’s five threshold languages: English, Spanish, Chinese, Vietnamese, and Tagalog. The ideal candidate will have a passion for serving diverse communities, excellent communication skills, and the ability to deliver culturally competent services.

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You’ll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

Responsibilities:

• Maintain all required records and documentation needed for opening and closing in the billing system
• Performs Quality Assurance as it relates to data and record keeping
• Effectively work as part of a team, and verbalize areas of concern during weekly meetings with Program and Personnel Manager(s)
• Attend all staff meetings, required agency meetings, and training unless excused
• Take minutes at the staff meetings
• Type correspondence, reports, and other documents as needed
• Responsible for always maintaining a clean environment
• Drive program vehicle when necessary
• Ensure confidential information is protected
• Perform daily/monthly/quarterly/ and annual data entry in AVATAR
• Record, document, and monitor data on census and bed day report
• Responsible for inventory control; office ordering, household, food supplies, etc.
• Develop and maintain positive working relationships with team and staff members
• Assist with transportation as needed
• Assist Program and Personnel Manager(s) with program presentations to providers.
• law enforcement, hospitals, county providers, etc. as needed
• Serve as a program designated Safety Coordinator, collaborating and communicating information from attending Horizon Services Safety committee meetings
• Support frontline staff during meal breaks and rest breaks if needed
• Other duties assigned by Program and Personnel Manager(s)

What will make you successful in this role?

• Ability to use a computer; MS Word, Excel, PowerPoint, database systems, writing reports
• Knowledge of demographic data collection
• Safeguard Protected Health Information (PHI)
• Ability to manage time and prioritize
• Experience presenting programs and services in the community.
• Ability to execute projects and measure results/ impact
• Experience working with customers or clients that feel overwhelmed or in a crisis (crisis intervention)
• Experienced working with diverse populations and cultures
• Able to exercise good judgment and maintain healthy boundaries with participants.
• Able to drive a 10-passenger van.

What else is required?

• Valid California driver’s license with a good driving record and car insurance.
• Current CPR/First Aid certificates are desirable.
• Background Check/drug testing required at time of hire.
• Preferred: Bilingual in English, Spanish, Chinese, Vietnamese, or Tagalog           

Compensation and Benefits
We are proud to offer a comprehensive benefits package to all full-time and part time employees over 20 hours per week.

• 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage. 
• PTO and Holiday pay.
• Retirement benefits after 6 months of service.
• Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day

Salary: $24-$27 per hour based on experience and qualifications.

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