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Allen Independent School District (TX)

Office Assistant I Job at Allen Independent School District (TX) in Allen

Allen Independent School District (TX), Allen, TX, United States, 75002


Office Assistant I

Job Status: UNTIL FILLED Posting Date: 11/21/2024 Posting Number: 012620 Location: Green Elementary Position Title: Office Assistant I Wage/Hour Status: Non-Exempt Reports To: Principal

Primary Purpose:

To assure the smooth and efficient operation of the campus main entrance while maintaining a focus on safety and security.

Qualifications: Education/Certification:

* High School Diploma; two years college or business training

Special Knowledge/Skills:

* Reasonable degree of proficiency in typing

* Working knowledge of basic school office procedures and the operation of common office equipment

* Ability to get along with people in general and students in particular

* Such alternatives to the above qualifications as the administration may deem necessary.

Experience: Major Responsibilities and Duties:

* Maintains positive working relationships with administration, teachers, students, and other school personnel.

* Promotes an atmosphere of friendliness and desire to serve in the performance of office duties.

* Maintains good public relations at all times, including usual receptionist functions.

* Helps maintain a clean and welcoming reception area conducive to smoothness in office operation and function.

* Maintains courteous and efficient telephone techniques.

* Exercises good judgment in answering inquiries and requests so as not to make administrative decisions or perform administrative functions.

* Answers the phone, transfers calls or delivers messages to appropriate personnel.

* Monitor campus cameras, radio transmissions and hallway activity.

* Checks in all visitors through the visitor/Driver's License check-in system

* Verifies approval for all student pick-up

* Maintain necessary supplies for all visitor badges and labels

* Ability to multi-task throughout the day as various duties occur simultaneously.

* Greet visitors and alert staff via phone, radio, instant message of arrival

* Performs other duties as the supervisor may assign.

Supervisory Responsibilities:

None.

Customer Care Skills:

* Provide professional communication with students, parents, community members, staff and other professionals at all times.

* Use proper phone etiquette at all times, speaking slowly and clearly. Take reliable messages, and route to appropriate staff.

* Ensure superior customer care skills are used via eye contact, facial expressions, voice inflections, body language, and an attitude of "going the extra mile" for others.

* Ensure all requests for information are dealt with in an appropriate timeframe.

* Create and maintain a welcoming, service-oriented environment toward all internal and external customers.

Mental Demands/Physical Demands:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals

Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: May work prolonged or irregular hours; frequent districtwide travel; occasional statewide travel and out-of-state travel

Mental Demands: Work with frequent interruptions, maintain emotional control under stress

Salary: Pay Grade AS01, $14.64-$17.35 hourly rate commensurate with experience according to District salary schedule. Days: 187 Start Date: 2025-01-07 00:00:00.000