Receptionist/Office Assistant Job at The Arc of New Mexico in Albuquerque

Salary: $15-$17.00/hour DOE

Primary function of this position is to provide administrative support to the staff of The Arc in all aspects of daily administrative operations: including the responsibility for greeting internal and external customers in-person and via telephone; telephone management-routing phone calls and inquiries to appropriate parties; typing; filing; and computer project management.

Performance Measures: A successful Receptionist/Administrative Assistant will produce positive outcomes in the following areas: clerical tasks and assignments, special projects, and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES (IN PRIORITY ORDER)

Correspondence greet all visitors and notify staff of visitors; answer all incoming phone calls, redirect calls, and provide additional information as needed; prepares bulk mailings and correspondence mailing as assigned, handles copying and document/file preparation when assigned.

Office Equipment works on maintaining office equipment, and proficiently uses and maintains the copier, printers, fax and mail equipment.

Office Maintenance keeps front desk and lobby area clean and secure. Wipe down common areas regularly. Contact vendors for repairs and outside maintenance calls.

Office Supplies Inventory supplies, assist in supply orders, stock break rooms

Coordination of Meetings schedules the use of the conference room, and assist in the set-up/clean-up for meetings.

Strategic Planning assists the Executive Director and office management in gathering information, scheduling meetings and document management, anticipates the clerical and organizational needs of staff members.

Work Flow assist with office work flow; copies, scan/file documents, word processing of notes/minutes; screen/deliver mail; assist with office beautification.

Administrative Support to Other Senior Staff - Secondary to any duties assigned by Executive Director or other senior staff with correspondence, workflow, personnel, data entry, or other duties as requested, and at management discretion.

Other Duties as Assigned and that meet the minimum qualifications of this position

EDUCATION& RELATED WORK EXPERIENCE

Education Level/ Years of Related Work Experience:

(minimum & preferred educational requirements necessary to perform this job successfully)

Required: High School Diploma/GED and minimum 1-year demonstrated clerical experience and appropriate office skills.

Skills and Knowledge

-Proficiency in technical areas such as Microsoft Office; including Word, Outlook, Access and Excel.

-Excellent oral communication skills reflecting solid customer service both in-person and via the telephone;

-Ability to relate well in cross-cultural environments.

-Ability to effectively collaborate with staff;

-Ability to use time effectively;

-Ability to focus on details;

-Ability to adapt to shifting priorities;

-Ability to position and promote opportunities;

-Ability and willingness to travel locally to meet agency needs;

-Ability to be creative and work within a limited budget while getting a high ROI;

-Bilingual (English and Spanish)

WORK ENVIRONMENT

(Describe any specific work place conditions and/or physical abilities that are related to and/or required by this job)

Routine office environment. Regular work week with occasional early evening or weekend hours.

CONDITIONS OF EMPLOYMENT

Must be able to pass comprehensive background check. Must access to reliable transportation, valid ID/drivers license, and meet the required automobile insurance minimums for the State of N.M.

The Arc New Mexico promotes and protects the human rights of people with intellectual and developmental disabilities and actively supports their full inclusion and participation in the community throughout their lifetimes.

Equal Employment Opportunity

The Arc New Mexico provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex (including pregnancy, gender identity, marital status, and sexual orientation), genetic information, veteran status, or non-disqualifying physical or mental handicap or disability.

Americans with Disabilities Act

Equipment Used:

PC and standard office equipment, including utility dolly

Physical Requirements:

Ability to travel, sit for prolonged period of times. The position requires the ability to lift 20 pounds unassisted, 40 pounds with assistance. Travel may require driving in inclement weather or in the evening after sunset.

Job Responsibilities

The previous statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties & responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. The Arc New Mexico may change the specific job duties with or without prior notice based on the needs of the organization.