Robert Half is hiring: Customer Service Representative in Vandalia

We are offering a contract for a Customer Service Representative role in the North Dayton area. In this position, you will be a vital part of our team, handling a range of tasks including phone support, data management, and vendor communication.

Responsibilities:

• Deliver exceptional customer service by answering high-volume inbound calls.

• Handle data entry tasks with precision and efficiency.

• Regularly liaise with vendors as needed.

• Supervise the enrollment process, ensuring all details are accurately recorded.

• Generate reports as required to support business operations.

• Use Microsoft Excel and Word for various tasks.

• Manage email correspondence to maintain clear and effective communication.

• Ensure precise order entry and scheduling of appointments.

• Supervise mail distribution and scanning/indexing tasks.

For immediate consideration, call 937.224.8326.

• Demonstrated proficiency in answering inbound calls, ensuring all customer queries are addressed promptly and effectively.

• Exceptional customer service skills, with a proven track record of enhancing customer satisfaction and loyalty.

• Strong data entry skills, with an ability to input and manage customer information accurately and efficiently.

• Excellent email correspondence skills with the ability to respond to customer inquiries in a detail oriented and timely manner.

• Proficient in using Microsoft Excel for data management and reporting purposes.

• Skilled in using Microsoft Word for creating and editing customer correspondence and other documents.

• Experience in order entry, ensuring all customer orders are processed accurately and in a timely manner.

• Ability to schedule appointments effectively, managing customer interactions in a structured and organized manner.