Customer Service Claims Specialist Job at LHH Recruitment Solutions in Thomasvil

LHH is partnering with a client in Thomasville looking to add a Customer Service Claims Specialist to their current team! This role will be onsite M-F 8-5 and will be contract-to-hire paying $20-23/hr. Must have true claims processing experience within a manufacturing or shared services environment to be considered for this role.

Responsibilities:

• Manage claims process and act as first point of contact for incoming claims from clients, Designers, dealers, etc.

  • Receive requested claim

  • Review details (damaged product, parts needing repair, etc.)

  • Communicate with vendors and suppliers to find a solution

  • Ensure PO, label, and supplier is attached to each part/SKU

  • Identify backup parts as needed

  • Analyze pictures attached to claim

  • Issue credit and close out in system

• Analyze trends and collect and monitor data in order to reduce claim volume

• Assist VP of Customer Service with weekly reporting

Qualifications:

• Must have true claims processing experience within a manufacturing or shared services environment.

• Must be a critical thinker, strong multi-tasker, detail-oriented and not afraid to ask questions.

• Experience with Excel (Pivot Tables/Vlookups) strongly preferred

If you or anyone in your network has the necessary qualifications, please apply at www.lhh.com!

Pay Details: $20.00 to $23.00 per hour

Search managed by: Kaitlyn Pruitt

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance